Shop Manager

Position Overview:

The purpose of the Shop Manager is to ensure the store location that is under their supervision is following company policies and procedures. As a Shop Manager, you will blend technical and management skills to lead, develop, and train others in performing minor vehicle maintenance while providing superior customer service. You will also be responsible for providing exceptional customer service and technical aptitude relating to changing oil and performing minor vehicle maintenance for our customers in a fast-paced retail environment. It is vital that every customer that visits their store location, leaves with a smile. The goal of the Shop Manager is to build the store location by increasing car count by providing quality, quick service and encouraging fleet accounts. Taking care of the customer is the Shop Manager's number one priority. Responsibilities: • Team training: The Shop Manager is responsible for training the Assistant Store Manager to perform all functions of the Shop Manager and develop all employees through testing and training. It is also important that the Shop Manager develops proper communication with District Manager and Regional Training Manager for problem solving. • Inspection: The Shop Manager is responsible for inspecting the premises at frequent intervals to ensure the following: equipment is in good working order, facility appearance, inventory properly stocked and landscaping well-maintained. • Directing the team's activities: The Shop Manager prepares the work schedule, assigns work positions, conducts opening and closing procedures, directs cleaning, landscaping, maintenance and overall upkeep and supervises the team in all activities involved with operating the business. • Reporting: The Shop Manager performs the following: completes daily paperwork, maintains an accurate and effective inventory, creates, updates and maintains employee files. Qualifications: • Outgoing and positive attitude • Motivated, energetic, and customer-focused • Pass a pre-employment background check • Basic computer skills. Ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system. • Exceptional customer service skills • Where applicable: Ability to obtain a State Issued Inspector's License • Must have reliable transportation Physical Requirements • Must be able to lift up to fifty (50) pounds • While on the job, employees must be able to walk, stand, bend, stoop, twist, etc for extended periods of time • Ability to work in all weather conditions • Requires use of hands to perform activities involving holding, grasping, pulling and turning

*****Candidate will need to attend 3 week training in Charlotte North Carolina upon job offer*****

Job Type: Full-time

Salary: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

WORK WITH US!
We’re hiring and always looking for driven individuals! Not just because we are seeking team members who are driven to succeed, but also because Take 5 is part of the largest automotive service company in North America. When you join our Take 5 team, you’ll become a part of our Driven Brands family, which includes respected brands like: Take 5 Oil Change®, Take 5 Car Wash®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. We’re growing and looking for good people to join us. If you think you have what it takes to be part of the Driven Brands team, click the link below for available opportunities.
ABOUT US
We are not fans of wasting time.
So we make sure you’re not using too much of yours getting your oil changed or car washed. We work quickly and efficiently but never cut corners on friendly, professional experienced service. We treat your car like we’d treat our own. That’s why our mission is to have you come back again and again and again. So let us wow you with our speed, dazzle you with our services, and impress you with our staff. It will be our pleasure to serve you and your automobile!