Shift Supervisor Norco

Tired of working hard at other restaurants but never receiving any recognition? Here at Bob's Big Boy Norco &, we are a franchise but family owned. We believe that all hard work should be noticed and praised.

We're looking for a hard working and passionate individual who is looking to learn and grow in a fast paced management environment. This position is for a Shift Manager, and duties are listed below.

Job Description

The Shift Manager will be responsible for managing the efficient operation the restaurant, ensuring that excellent customer service expectations are achieved and a pleasurable and comfortable dining environment is maintained.

The Shift Manager will provide leadership, motivation and direction to all employees while ensuring any incidents are immediately resolved and all operational activities are conducted with the highest levels of integrity.

PRIMARY RESPONSIBILITIES:

• · Manage, motivate and lead Servers, cooks, busers, and food preps. Allocate and coordinate the duties to ensure goals are met
• · Assist the management of staff performance to ensure competence, performance and objectives are met
• · Manage customer service quality and ensure restaurant standards are maintained at all times. Represent management in the handling of customer complaints and ensure issues are dealt with efficiently and effectively
• · Manage all incidents within the restaurant as required
• · Effectively communicate with owners and fellow team members of restaurant needs including but not limited to: inventory shortages, employee schedule changes, customer needs, etc.
• · Manage and maintain safe food prep procedures up to Health and safety standards
• · Manage shifts & lead
• · Maintain an effective relationship with our people and customers, ensuring relevant information is communicated, and incidents are dealt with in a discreet and confidential manner
• · Undertake tasks as directed by owner
• · Record and manage food inventory, Server shift scheduling, and reporting of daily sales data
• Manage administrative duties

Job Types: Full-time, Part-time

Pay: From $47,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid training

Experience level:

• 3 years

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person