Calaim Case Manager Supervisor

Mendocino Community Health Center (MCHC) is seeking a Full-Time Case Manager Supervisor. The CalAIM Case Manager Supervisor is a vital member of our team, responsible for overseeing the day-to-day activities and operations of the CalAIM Enhanced Care Management and Community Support program. As the Case Manager Supervisor, you will work closely with the Director of Population Health to provide advocacy, education, and guidance to patients experiencing clinical and non-clinical barriers. You will empower patients to make informed healthcare decisions and improve health outcomes for all patients.

In this role, you will work closely with the Community Care team and other teams within Population Health to ensure that patients receive the best possible care. You will be responsible for managing a team of Case Managers, providing guidance and support to ensure that they are delivering high-quality care to patients.

We are looking for a highly motivated individual with excellent communication and leadership skills. The ideal candidate will have experience in healthcare management and a passion for improving patient outcomes. If you are looking for a challenging and rewarding career in healthcare, we encourage you to apply for this exciting opportunity.

Duties include:

• Develops a program plan
• Engage eligible patients into the program.
• Leverage Social Determinants of Health assessments to address clinical and non-clinical care gaps
• Offers services where the patient lives, seeks care, or finds most easily accessible and within health plan guidelines.
• Works independently to oversee provision of Enhanced Care Management and Community Support services and implementation of the Care Plans
• Connects with patient via phone or in-person to facilitate engagement, assessment, follow-up, and education/training visits to develop and address the Care Plan.
• Works in conjunction with patients to identify Care Plan goals and objectives
• Connects patients to other social services he/she may need.
• Responsible to lead and convene care conference meetings
• Coordinates with resource partners to obtain data/information to ensure accurate Care Plan updates.
• Coordinate with applicable hospital staff on discharge plan
• Utilize electronic tracking records to implement workflow and coordinate services
• Travels to all sites as needed.
• Performs additional duties as assigned.

Benefits Offered:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Life Insurance
• 401k Match
• Flexible Spending Account
• And more...

• Bachelor's degree in nursing, dietetics, healthcare administration, public health, social work, or related field; MPH, MSW, MHA, preferred.Excellent written and verbal skills
• Strong leadership and self-management skills
• Understanding of public health, social determinants of health, health equality, trauma-informed care, chronic disease prevention, and understanding of common chronic conditions, motivational interviewing
• Demonstrated experience in one or more of the following: community organization/ engagement, underserved and vulnerable populations, and/or program management