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Form of workCSO is looking for a Shelter Community Support Provider to work with shelter guests in Northampton.
The Shelter Community Support Provider will provide intensive, clinical case management to consumers with serious mental illness needing such support, or who have been hard to engage in the mental health system. Services will be provided at shelter or in an outreach setting. The Shelter Community Support Provider will have regular contact with consumers, and will provide support services for family members and others in the "natural helping network."
Responsibilities
- Provide skills training and assistance in areas of daily living activities including transportation, money management, cleaning, laundry, food preparation, personal grooming, and health care.
- Assist with advocacy needs; facilitate "mediation" as appropriate.
- Provide assistance in identifying and obtaining entitlements, which meet consumer's needs.
- Provide counseling and intensive support to consumers during psychiatric crises or periods of transition.
- Assist consumer with identifying appropriate mental health and medical services and accessing services of choice.
- Provide assistance with developing and maintaining a "natural support network" of family and friends.
- Assist consumer in maintaining the appropriate upkeep of apartment or shelter space that will ensure healthful and safe living.
- Assist consumer in negotiating relationships with others.
- Coordinate development of meaningful day activities, including employment or volunteer activities.
- Assist with finding or developing recreational and social activities of the consumer's choice.
- Provide transportation for consumers as appropriate, following program guidelines.
- Maintain appropriate contacts with family members, others in the "natural helping network", outpatient therapists, and others as necessary to support consumers.
- Participate in team discussions regarding program consumers in order to provide back up for other team members as needed.
- Participate in design, review, and revision of treatment plans with consumer, family members, and other providers.
- Participate in team meetings, inter-program and inter-agency case conferences, and other interactions with other providers to promote integrated consumer services. Receive supervision on a regular basis.
- Maintain neat, accurate, and timely records in accordance with agency policies and procedures along with all regulatory bodies.
Qualifications
Bachelor's degree in a mental health discipline plus two years' experience in community mental health setting preferred. Associate's degree and two years' experience or high school diploma and five years' related experience required. Experience treating individuals with a serious mental health illness strongly preferred. Must have excellent oral and written communication skills, and computer competency. Must be able to work independently and follow through with projects. Must possess valid driver's license and reliable transportation.
Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)
Benefits
We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.
Our Agency
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.
Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA
