Responsible for assuring that elderly residents, especially those who are frail or at risk, and those non-elderly residents with disabilities are linked to the specific supportive services they need to continue living independently.
- Provide case management, to include intakes, referral services, evaluation of health, psychological and social needs, development of individually tailored case plan for services and periodic re-assessment of the resident’s situation when services are not available through the general community.
- Manage the operating budget to control expenses.
- Establish links with agencies and service providers in the community.
- Educate residents on available services, application procedures, client rights, etc, providing advocacy as necessary. Refer residents to the appropriate agency.
- Develop and monitor a directory of providers for use by property staff and residents.
- Develop and monitor ongoing provision of services from community agencies and update case management and provider agency with the progress of the resident.
- Complete and submit, timely and accurately, all records, reports, and documents required by the company and federal and/or state agencies.
- Provide program support by organizing support programs with community organizations, assisting residents in building an informal support network, coordinating and / or providing training to residents in the obligations of tenancy, and educating Company staff on issues relating to the aging population.
- Bachelor of Social Work, Gerontology, Psychology, or Counseling; or equivalent combination of education, training and experience.
- 2-3 years of progressively responsible experience in social service delivery with senior citizens and the non-elderly disabled.
- Experience with PC based word processing and spreadsheet software.
- Demonstrated ability to advocate, organize, problem-solve and provide results for the elderly and disabled served.
- Able to work a varied schedule including weekends.
- Must have and maintain a valid Driver’s License in the state of residence.
- Must be able to communicate effectively verbally and in writing.
- Must be able to read and comprehend the English language.
- Fluent in Spanish is a plus.