Part-Time Student Services Coordinator

IUPUI SCHOOL OF EDUCATION (IN-EDUC-IUINA)

The Indiana University Indianapolis School of Education is committed to examining our collective role in improving the human condition. We develop leaders, educators, and counselors equipped to critique and disrupt long-standing inequities and address the changing dynamics in urban educational contexts. Through community-engaged research, teaching, and service, we seek to positively impact youth and adult learners in educational systems and serve the welfare of communities through engagement in strategic alliances to promote equitable, just, culturally relevant and sustaining practices in teaching and learning.

We welcome applications from all individuals, regardless of age, gender, gender identity, sex, race, religion, color, disability, protected veteran status, sexual orientation, national origin, or any other legally protected category.

Department-Specific Responsibilities

• Provides general administrative Student Services support for undergraduate and graduate students.
• Assists with course adds/drops, grade changes.
• Supports diplomas/degree posting to transcripts.
• Assists with Degree audits and degree verifications.
• Provides general office support including ordering of office supplies, mailroom, etc.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple Student Services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental Student Services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains student records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• Assists with ordering or creation of promotional materials for student organizations or departmental needs.
• Takes on tasks of increasing complexity, such as performing benchmarking research of Student Services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.
• May provide guidance to other Student Services Coordinators.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 2 years in office environment, higher education, or related field.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Demonstrated ability to maintain confidential information.
• Demonstrated customer service skills.
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency.

$15 - $22 per hour based on experience.

Up to 29 hours per week.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234