Patient Service Coordinator

Assist in various departments in a busy medical office throughout the Indianapolis area, includes greeting and assisting patients with completion of medical forms and paperwork; scheduling appointments, insurance verifications, collection of payments, filing medical insurance appeals, and precertification’s.

DUTIES

• Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by checking in patient’s in in a timely matter.
• Respects patients by recognizing their rights; maintaining confidentiality.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Schedules patient appointments and outside referrals accordingly and efficiently at end of patient visit or when they are received.
• Assist in collection of patient co-pays and insurance deductibles.
• Accurately prepares the office batch at the end of the day by organizing charge tickets and for accounting to balance all monies collected.
• Input, update and scan important demographic and insurance information into patient records, as required by the practice.
• Responsible for scheduling and obtaining any precertification’s needed for testing and scans that physicians are requiring.
• Contributes to team effort by accomplishing related results as needed.
• Attends departmental and staff meetings as necessary.
• Supports the physician’s staff with any additional request throughout the day to ensure proper patient care.

Qualifications

•High School Diploma or GED

•Ability to walk, stand, bend, and reach consistently throughout a work day/shift

•Ability to work in a fast-paced office

•Knowledge of Microsoft Office Products and office equipment

•Ability to carry office supplies up to 10lbs

•Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person

Work Location: In person