Service Administrator-Waukesha, Wi

Service Writer/Administrator
Ditch Witch Midwest: Service Administrator

Ditch Witch Midwest, a privately held, established, growing underground construction equipment organization seeks an impact player and difference maker to join our team as a Service Administrator to support our Waukesha Service department. If you are dependable, highly detailed, self-motivated and a team player, check out this great opportunity!

· Are you an organized Service Administrator who can schedule and assign service work as well as communicate with customers to ensure customer satisfaction?

· Are you a Service Writer who has a keen attention to detail and can accurately process quotes, work orders and warranty claims?

· Do you have strong communication skills both verbally and via technology?

· Do you like to be challenged in a growing and changing environment?

· Do you have a passion for safety?

Other expectations of the Service Administrator include being current with product information, recalls, service bulletins and warranty guidelines and being a liaison with the Parts Department.

If this sounds like you, we would like to talk with you about joining our team as a Service Administrator! Ditch Witch Midwest offers you competitive compensation commensurate with experience and a benefits package including: Medical, Dental, Vision, 401k with Profit Sharing, uniform and boot allowance, factory training, tuition reimbursement, PTO.

Since 1970 Ditch Witch Midwest has carried the industry’s broadest line of underground construction equipment backed by genuine Ditch Witch parts and factory-trained service staff. We have five locations across Illinois, Indiana & Wisconsin.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• mechanical: 1 year (Preferred)
• heavy equipment mechanic: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Waukesha, WI 53186: Relocate before starting work (Required)

Work Location: In person