Service Center Administrator

Carboline is seeking a Service Center Administrator to work out of their Green Bay, WI Service Center/Warehouse. This person will be responsible for administering and coordinating all daily Service Center activities. This person will do tasks regarding documentation, filing, and reviewing of orders and shipments. Running reports and handling calls from customers, sales or customer service representatives to ensure correct information.

Requirements:

High School Diploma, Experience with Microsoft Office, prior office-related work experience, excellent verbal, written, and interpersonal skills, along with an ability to work well with others and analyze data recognize trends, and take action to improve.

Essential Functions:

• Handle all incoming calls including: customers, providing information regarding orders, and routing calls to appropriate individuals to assure accurate information is provided.

• Assist with will-call customers.

• Print various documentation such as: Bill of Ladings, Packing Slips, and PIC lists.

• Prepare all shipping paperwork.

• Contacts freight lines to arrange order pickups.

• Complete miscellaneous filing, typing, copying, and other projects that are necessary to keep the day-to-day workflow of the Service Center organized.

• Data entry in computer on all shipments leaving the facility such as pro #’s from truck lines, freight charges.

• Provide customer service assistance to all Customer Service Representatives to assist them in obtaining the necessary information they need to get their shipments out.

• Run various reports as requested.

• Back up warehouse functions of cycle count during annual inventory.

• Communicates with the manufacturing plant, scheduling, shipment, and delivery of the product. May involve prioritizing and negotiating product availability, partial shipments or split shipments.

• Operates the LN computer system for Sales and Replenishment order shipments.

• Review orders for special requirements of customers and ensure that the information is conveyed to the appropriate warehousemen.

• Works with Corporate Traffic Department to make cost efficient shipments.

Who We Are:

Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc, a $6.1 billion, a multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world.

If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.

What We Offer:

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.

Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

“In order to be the best, we must hire the best”

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Green Bay, WI 54302: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 5 years (Preferred)
• Administrative experience: 3 years (Preferred)
• Schedule management: 1 year (Preferred)

Work Location: In person