Server/Waiter

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Restaurant Server. As a key member of our front-of-house staff, you will play a crucial role in providing an exceptional dining experience for our guests. The ideal candidate should be personable, efficient, and possess excellent communication skills.

Roles and Responsibilities:

1. Customer Service:

- Greet and welcome guests in a friendly and professional manner.

- Assist guests in making menu selections and provide recommendations when necessary.

- Take accurate and detailed orders, ensuring any special requests or dietary restrictions are communicated to the kitchen.

2. Order Processing:

- Input orders into the POS (Point of Sale) system accurately and promptly.

- Coordinate with kitchen and bar staff to ensure timely preparation and delivery of food and beverages.

3. Knowledge of Menu:

- Have a comprehensive understanding of the menu, including ingredients, preparation methods, and potential allergens.

- Stay informed about daily specials and promotions to effectively upsell to guests.

4. Table Maintenance:

- Set up and prepare tables for incoming guests, ensuring cleanliness and proper arrangement of utensils, napkins, and glassware.

- Monitor and anticipate guest needs, providing refills, condiments, or additional items as required.

5. Team Collaboration:

- Work closely with other front-of-house and back-of-house team members to ensure seamless service.

- Communicate effectively with kitchen staff to convey any modifications or special requests from guests.

6. Cash Handling:

- Process payments accurately and efficiently, handling cash, credit cards, and other payment methods.

- Reconcile cash register at the end of each shift and report any discrepancies.

7. Upkeep of Service Area:

- Maintain cleanliness and organization in the dining and server stations.

- Assist in restocking supplies, such as utensils, napkins, and condiments.

8. Adherence to Policies and Regulations:

- Follow all safety and sanitation procedures to ensure a clean and safe dining environment.

- Adhere to alcohol service regulations, checking identification and refusing service when necessary.

9. Handling Guest Concerns:

- Address guest concerns or complaints promptly and professionally, seeking assistance from management when needed.

Qualifications:

- Previous experience in a similar role is preferred but not required.

- Strong interpersonal and communication skills.

- Ability to work in a fast-paced environment and handle stressful situations calmly.

- Knowledge of food safety and sanitation practices.

- Availability to work flexible hours, including evenings and weekends.

If you are passionate about delivering exceptional customer service and thrive in a team-oriented environment, we invite you to apply for the position of Restaurant Server. Join us in creating memorable dining experiences for our valued guests.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person