```Duties:```
- Greet and seat guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Provide excellent customer service and ensure guest satisfaction
- Upsell menu items and promote daily specials
- Deliver food and beverages to tables in a timely manner
- Assist with food handling and preparation as needed
- Maintain cleanliness and sanitation standards throughout the restaurant
- Handle guest inquiries, concerns, and complaints with professionalism
- Process payments and operate cash registers or POS systems
- Collaborate with kitchen staff to ensure smooth service
```Requirements:```
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to work well under pressure in a fast-paced environment
- Excellent time management skills to prioritize tasks effectively
- Basic math skills for handling payments and making change
- Knowledge of food safety regulations and proper food handling techniques
- Ability to work as part of a team and collaborate with others
- Flexibility to work evenings, weekends, and holidays as required
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Type: Part-time
Pay: $16.19 - $26.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant experience: 1 year (Preferred)
Ability to Commute:
- Baltimore, MD 21230 (Required)
Work Location: In person