The ideal candidate has a strong business background and is seeking a career in a rapidly expanding company that provides targeted capital investments in talent and companies. The Senior Technical Assistant will be responsible for preparing and issuing commercial insurance policies on our MGA/MGU agency management system and participating in special projects to continually improve our processes and services standards.
Essential Functions:
- Assist the Operations Manager with miscellaneous management responsibilities, including training, reporting, and workflow management
- Act as a team lead in managing workflow and mentoring staff.
- Accurately clear new business submissions in a timely manner with an attention to detail.
- Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies.
- Bind and issue new and renewal commercial insurance policies. Process endorsements, cancellations and reinstatements.
- Process endorsements, cancellations and reinstatements.
- Process notices of cancellation, non-renewal notices and renewal solicitation notices.
- Troubleshoot booking and accounting issues or discrepancies.
- Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business.
- Provide timely and efficient service to all internal and external customers, including underwriters and brokers.
- Create and distribute routine and ad-hoc reports as assigned.
- Participate in or handle special projects, as needed.
- Collaborates with resources across the organization to pursue continual process optimization and innovation.
Education/Experience/Skills:
- BA/BS degree preferred. Business and/or a technology related degree a plus.
- 5 - 7 years of experience in an operations environment, insurance experience and experience with core business systems and applications preferred. Property and casualty and MGA/MGU experience highly preferred.
- Strong knowledge of the Property & Casualty insurance industry as well as insurance terminology and the commercial insurance policy lifecycle.
- Strong knowledge of the Property & Casualty insurance industry as well as insurance terminology and the commercial insurance policy lifecycle.
- Intermediate to advanced MS Office Excel and Word skills required. SQL knowledge a plus.
- Excellent verbal and written communication skills.
Disclaimer
Ryan Specialty is an Equal Opportunity Employer