Senior Systems Administrator

Position Summary:

The Senior Systems Administrator will provide leadership and positive influence to support the firm’s strategic objectives and goals. This position will provide support to the Firm’s Desktop, Server, and Cloud infrastructure by architecting, developing, and maintaining a safe and reliable computing environment. Engage in architecture, application packaging and patching. Manage a subset of the firm’s servers and a small set of web servers. Maintain support of the Data Center including network cabling, server cabinet space usage (kvm, power, & monitor), and switch rack space utilization. Maintain support of the Avaya Phone System, network infrastructure and appliances. At this time, candidates who would work in the following states will not be considered for this role: VT, RI, NY, NJ, NH, MI, ME, MA, DE, CO, CT, CA, and AZ.

Essential Functions:

• Provide second and third level support to the Service Desk.
• Analyze and resolve problems with desktop, server, and cloud based applications and systems for which the administrator is primarily responsible.
• Develop testing criteria to support change management for any upgrade or change made to the production environment. Clearly communicate all testing and changes to appropriate parties and provide assistance to others in IT as appropriate. Follow change management policies and procedures.
• Evaluate, select, plan, and implement new upgrades and products into the environment as appropriate. Work closely with vendors in regard to licensing, Architecture, Design and implementation planning.
• Establish and maintain baselines, performance monitoring, maintenance procedures, and appropriate backups for each server and/or application. Monitor and tune network appliances, server and cloud based applications for optimal performance. Recommend upgrades and additional tools to enhance existing systems, take advantage of new technology and add efficiencies.
• Create and maintain documentation for the systems for which the Senior Systems Administrator is primarily responsible. Participate in Peer Review of documentation.
• Document Disaster Recovery (DR) plans and participates in DR testing.

Knowledge, Skills and Abilities Required:

• Good verbal and written communication skills
• Responsible, independent, self-starter
• Excellent attention to detail, problem-solving and analytical skills
• Strong understanding of ITIL Service and Support concept used by the Firm
• Demonstrated experience working in a technical environment with first, second, and third level support responsibilities, responding to Service Level
• Agreements, and documenting resolutions in a ticketing system
• Ability to provide calm, rational troubleshooting in high stress situations
• Expertise in at least 4 of the areas identified below:
  • Experience with Azure workloads and M365 Administration
  • Experience with Systems Center Configuration Manager and application packaging
  • Demonstrated experience with MS Exchange Server and / or Exchange Online
  • DBA, SQL Administration, or SQL programming experience with MS SQL server Experience with establishing standard maintenance prodcedures
  • Demonstrated exerience with Sharepoint Online Administration
  • Experience supporting remote access technologies such as Remote Desktop Services, RSA, or SecureLink
  • Experience with Hewlett Packard hardware especially Proliant Servers
  • Experience with SAN Administration and Capacity Planning
  • Experience with Virtual Server
  • Experience with Hyper-v, App-v or similar technologies
  • Experience with systems and security patching
  • Experience with Server or Desktop automated build and/or image creation
  • Experience with Active Directory and/or Azure Active Directory architecture and administration
  • Experience with Workflow Applications
  • Cloud based PBX System
  • Mobile Messaging technology

Knowledge, Skills and Abilities Desired:

• 3E Financial systems
• nQBillback Cost Recovery System
• iManage / Worksite Document Management System
• IntApp Time Capture and / or Workflow products
• View Point litigation software or similar software
• Interaction Contact management system
• SAN Technologies especially Net App’s suite of products
• MS System Center Technology
• Veeam Backup System
• Visual Basic or Scripting
• Mimecast services
• Blackberry / Intune Mobile Messaging

Education and Experience:

• Bachelor's degree in related discipline or combination of equivalent education and experience required.
• 5 - 7 years of experience in similar field required. Minimum of 3 years’ experience with Windows Servers and Networks preferred.
• Minimum of 3 years’ experience with MS SQL Administration or MS Exchange Server and Active Directory.
• Demonstrated experience with TCP/IP Local and Wide Area networking technologies, Microsoft Windows 2003/2008 Server Networks, and Active Directory.
• Experience with server and network performance monitoring software.

Equal Opportunity Employer:

Vorys, Sater, Seymour and Pease LLP (Vorys) does not discriminate in hiring or terms and conditions of employment because of an individual’s sex, race, age, religion, national origin, ancestry, color, sexual orientation, gender identity, genetic information, marital status, military/veteran status, disability or any other characteristic protected by local, state or federal law. Vorys only hires individuals authorized for employment in the United States.