Senior Manager, Area General

Unit Description
*GREAT opportunity to help create a showcase account for Sodexo!*
Sodexo is seeking a Sr Area General Manager - Food for 6 Lehigh Valley Hospital locations - Muhlenberg, Hecktown Oaks, CHA, CHB, 17th Street & Tilghman. This position would office out of the largest facility, Muhlenberg is a 195-bed acute care facility and a Joint Commission-certified Primary Stroke Center.
The Sr Area General Manager will be responsible for department financials and all daily operations of patient services, retail cafe, culinary, and catering.
We are looking for candidates who will:

• have oversight of day-to-day operations
• deliver high quality food service
• achieve company and client financial targets and goals
• develop and maintain client and customer relationships
• develop strategic plans
• create a positive environment; and
• ensure Sodexo Standards are met.

The ideal candidate:

• Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.
  Key Duties
  - Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.
  - Develops business plan and budget w/each account GM that supports the System and District goals - Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.
  - Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.
  - Maintains Quality & Company Standards - reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
  - Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.
  - Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

**Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.**
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary
Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.
- Develops business plan and budget w/each account GM that supports the System and District goals - Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.
- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.
- Maintains Quality & Company Standards - reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.
- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention
Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.