Senior It Project Manager

COMPANY
Parachute is a Managed IT Service company. We have a friendly and supportive work environment with a hands-on leadership team. Our client base is comprised of a wide variety of businesses, professional service firms, and non-profit organizations with 15 - 250+ end-users located throughout the San Francisco Bay Area and Sacramento. Our headquarters is in San Ramon, California and we have a presence in San Francisco, San Jose, Sacramento, and Cebu, Philippines.
POSITION
Parachute is looking to add an experienced, professional, and personable Senior IT Project Manager to our growing team. This is a fantastic career opportunity for a proactive, highly motivated individual. The ideal candidate resides in the greater San Francisco Bay Area, but we will consider outstanding talent from anywhere in the United States.
Requirements
Essential Duties and Responsibilities

• Scope profitable project quotes for opportunities uncovered by our Technical Account Managers at a pace that meets the needs of our clients while ensuring top-quality project delivery.
• Develop each project plan consisting of a technical scope and objectives of the work, staffing, scheduling with key milestones and deliverables, budget, risks, contingency plans, and how to allocate available resources.
• Coordinate and respond to requests for changes from original specifications.
• Manage the implementation of our technical solutions from the design phase through completed projects.
• Manage the Project Engineers and Project Manager staff including weekly 1:1s, quarterly check-ins, and annual performance reviews.
• Coordinate resources for projects and serve as the primary point of contact between our team members, vendors, and Clients.
• Identify improvements to IT documentation, network maps, processes/procedures, and tickets.
• Direct and coordinate project personnel activities to ensure each project progresses on schedule with the project plan, and within budget.
• Ensure that our project management delivery consistently meet or exceed every Clients' expectations.
• Manage a team of project engineers and Project Managers day-to-day.
• Be the Subject Matter Expert for Project Scoping and Management; Implement Project Management Best Practices at Parachute.
• Develop and manage project status reports and regular updates for both internal and external use.

Essential Technical Skills and Experience
Work Experience:

• 8+ years with an I.T. services organization
• 6+ years' experience in implementing projects and working as part of a team
• 5+ years' experience managing technical and project management professionals
• 5+ years as Technical Project Manager
• Design configuration for IT infrastructure systems and networks, and supervise its implementation

Education:

• Bachelor or Masters: Engineering, Electronics & Telecommunications, or Computer Information Systems

Certificates, Licenses, Registrations (preferred):

• PMP - Project Management Professional
• CCNA, CCNP, MCSE (Server Infrastructure), MCSA (Windows Server 2012), CCA-V, 70-346 (Office 365 Identities & Requirements)
• Microsoft 365 Certified: Teamwork Administrator Associate
• Supporting Project Management Experience:

IT PROJECTS (examples)

• Email migrations to Office 365
• File server migrations to Azure cloud
• Configuring, installing, and testing firewalls, switches, WAPs (security, VLANs) (Cisco Meraki)
• Server room build-outs and consulting
• Single Sign-On (SSO) implementations
• Identity access and management

SERVER

• Windows Server 2008R2/2012/2012R2, 2016, 2019 SBS, Active Directory, DNS/DHCP
• Exchange server 2010/2013/2016: configuration, troubleshooting, repair, backup management, user management
• Hosted Exchange: Office 365
• Cloud services: AWS and Azure server and services deployments
• Virtualization: VMWare, Hyper-V
• ActiveSync, OWA, mobile access
• Remote Desktop Services setup and management

NETWORKING

• Firewall/router setup and troubleshooting; Cisco, Meraki, SonicWall
• Network design, setup, management, troubleshooting and traffic shaping
• VPN/server/client setup and issue resolution
• Wireless network design for single and multi-node setups in small and medium size environments
• VLANs, managed switches, packet tracing, network monitoring
• DNS, DHCP, FTP, VoIP
• Internet domain management

Other Skills & Abilities

• Effectively lead and facilitate business meetings
• Self-motivated and demonstrated ability to work in a fast-moving environment
• Excellent verbal and written English

Valued Qualifications (not required)

• 5+ years' experience in a leadership role
• 4-5 years of IT consulting experience
• Working knowledge of and experience with ConnectWise
• Prior experience working for an MSP
• Experience as part of a Microsoft Partner organization

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• FSA
• 401k + company matching
• 15 PTO days
• 8 - 10 paid holidays per year
• Paid day off for your birthday

Salary Description
$100,000 - 125,000