Process Financial Aid for 15-20% of aid recipients. This includes but is not limited to:
- Award applicants with federal, state, and institutional awards in accordance with student eligibility and institutional policy.Review federal income tax returns/transcripts to resolve student information discrepancies, and review Financial Aid documents for accuracy, completeness and compliance with federal, state, and institutional laws, regulations, and policies.Determine eligibility for Graduate and Parent PLUS loans.Identify, determine, and approve special circumstances warranting professional judgment modifications.Review enrollment after add/drop period to determine student aid eligibility.Review and process student aid adjustment requests such as part-time adjustments, additional loan requests, housing status changes, etc.Review reports to ensure compliance with federal regulations such as over awards, Pell LEU issues, loan limit issues, CFLAGS, etc.Process summer Financial Aid requestsAward Financial Aid to study abroad students based on revised cost of attendance information; and determine eligibility for alternative loans.
- Attend Financial Aid workshops, training sessions, and conferences.Assist with development and maintenance of Financial Aid policy and procedures manual.Coordinate with other offices on campus such as Student Billing, Registrar, Admissions, etc.Other duties as assigned by Director or Associate Director of Financial Aid.
- Assist Financial Aid call center as an on-call advisor; meet with parents and students to discuss questions, concerns, or problems with Financial Aid.Correspond with students and parents by phone, email, and chat.
- Admissions Open Houses and recruitment events.High school Financial Aid nights.Freshman/Transfer orientations.Admitted Students Day.
- Satisfactory Academic ProgressReturn of Title IV FundsAssist and support Associate Director with new hire training.
Qualifications and Skills
Required:
- Bachelor's degree.Excellent customer service, communication, and critical thinking skills.At least one year of Financial Aid Advisor experience.Ability to work independently and adapt to an ever-changing environment.Proficient with Microsoft Office.
Organization: Academic Affairs Division
Primary Location: Main Campus
Job Posting: Mar 21, 2024