Senior Director, Technology Salary $140,000 - $170,000

ORGANIZATIONAL SUMMARY  
 
San Francisco AIDS Foundation (SFAF) envisions a future where health justice is achieved for all people living with or at risk for HIV. Ultimately, we strive for a day when race is not a barrier to health and wellness, substance use is not stigmatized, HIV status does not determine quality of life, and HIV transmission is eliminated.
 
Our mission is to promote health, wellness, and social justice for communities most impacted by HIV through sexual health and substance use services, advocacy, and partnership.
 
Our strategic plan includes an articulation of its five key values, which are the foundation for its work and its employees:  Justice, Dignity, Courage, Leadership and Excellence. We need passionate agents of social change, vanguards of public health, and practitioners of racial justice to join our fight.
 
POSITION OVERVIEW: 
 
Recognizing that technology underlies every aspect of administration and service delivery in a 21st-century organization, the Senior Director of Technology cultivates and develops a comprehensive strategy and roadmap that meets and exceeds the Foundation’s needs. They collaborate with leadership throughout the organization and support the mission through providing thoughtful leadership and change management in infrastructure modernization, systems integration, up-to-date security and compliance, business process optimization, and customer service. This role’s objective is to empower its stakeholders, both clients and staff, to tap into integrated technology resources that will have the most strategic impact in enabling the Foundation to achieve its goals. The Senior Director of Technology’s creative vision—brought to life by a broad group of technical professionals responsible for IT infrastructure and support, client record and development systems, and data analytics—is paramount in ensuring that the Foundation’s mission is carried out with utmost quality, efficiency, and cost-effectiveness.

This position is expected to be on-site at SFAF location(s) at least 3 days per week, and may work from home no more than 2 days per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
 

• Integration of Systems: Streamline services and operations by assessing, understanding, and harmonizing technology resources and needs among all departments. 
• Data Security Compliance: Minimize risks by ensuring that systems and processes are in place to safeguard sensitive information, including client and employee records, pursuant to applicable law and best practices.
• Leadership: Shape the organization’s culture around the implementation and utilization of technology.
  • Provide direct supervision of diverse teams of technology professionals, including those specializing in IT Operations, Electronic Health Record Systems, Development Systems, and Data & Analytics.
  • Set objectives, determine metric criteria, analyze data, and establish appropriate budgets. Support and provide guidance and appropriate resources for team members’ professional development goals.

• Project Management:
  • Design Foundation-wide technology initiatives and budgets to optimize stakeholder efficiency and experience.
  • Structure the inception, maturation, and implementation of high-profile technology initiatives according to budget.
• Quality Assurance: Analyze existing and potential systems to derive maximum value from technology resources.  
• Industry Expertise: Stay up-to-date and advise organizational leaders on cutting-edge technology trends within various sectors and geographies.
• Crisis Management: Represent the Foundation’s technology interests and concerns as a member of the Incident Assessment and Crisis Management Teams.

 
ESSENTIAL QUALIFICATIONS:
 

• Excellent strategic planning and project management skills;
• Strong analytical, communication and customer service skills
• Experience working with Executive teams in technology selection and management;

• Strong change management experience with the ability to lead, plan, manage, and implement change;
• Strong commitment to the successful achievement of all elements of the organization’s strategic plan;
• Strong ability to supervise and develop staff, lead teams, and manage projects;
• Ability to work cooperatively and effectively with internal and external stakeholders;
• Ability to make critical judgment calls that best serve SFAF’s mission and values in the course of executing responsibilities; and

• Authentic commitment to SFAF’s mission to promote health, wellness, and social justice for communities most impacted by HIV, through sexual health and substance use services, advocacy, and community partnerships. Commitment to advancing racial equity and health justice.

 
SUPERVISION:  
 
The Senior Director of Technology reports directly to the Chief Financial Officer , is a member of the Leadership team, and will have four direct reports: Director, Electronic Health Records; Director, IT Operations; Director, Development Systems; and Manager, Data & Analytics.
 
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENTS: 
 
Skill in operating equipment such as a personal computer, copy machine and telephone system.  Ability to perform routine bending, stooping, twisting, and reaching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may have exposure to blood borne pathogens and other infectious agents
 
 
EDUCATION AND EXPERIENCE:   
 

• Bachelor's Degree in IT or related field (e.g., Computer Engineering, Electrical Engineering, Computer Science, etc. – Master’s Degree preferred);
• 10+ years of relevant technical experience required;

• 8+ years in a leadership role relating to technology required;
• Healthcare background with knowledge of electronic records & HIPAA preferred;
• Experience working within a nonprofit setting is preferred.

 
This position will have access to protected health information (PHI) and may only access, use or disclose the minimum information necessary to perform their designated role on behalf of San Francisco AIDS Foundation, regardless of the extent of access provided.
 
WORK ENVIRONMENT:
 
This position is primarily located at 1035 Market Street, San Francisco, however it may occasionally require traveling to other office locations or off-site meetings as required by the job. Role may include evening and weekend coverage. This position is expected to be on-site at SFAF location(s) at least 3 days per week, and may work from home no more than 2 days per week.
 
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.  
 
EMPLOYEE BENEFITS:
 
SFAF is proud to offer a comprehensive benefits package for our full-time employees. These include:

Vacation + Leave
24 days of combined Paid Time Off/Sick Time Off for the first two years of employment
29 days of Paid Time Off/Sick Time Off after two years of employment
14 paid holidays per year

Retirement
403(b) Plan – SFAF matches employee contributions (1 to 1) up to 3% of salary

Health Coverage
Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
Medical insurance - premium fully/partially paid by SFAF for employee (Kaiser Permanente HMO, Sutter Health Plus HMO)
Vision insurance – premium fully paid by SFAF for employee (MetLife)
Dental insurance – premiums fully/partially paid by SFAF for the employee (MetLife Insurance)

Employee Sponsored Care
Plume - Gender Affirming Care
Care.com – Family care benefits
Maven – Family Forming benefits

Life Insurance + Disability + Family Leave
Life Insurance and AD&D insurance – Employer Paid: 100% of salary, up to $100K (MetLife)
Long term disability insurance (MetLife)
Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA), Pregnancy-Related Disability Leave (PDL), as applicable
 
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
 
The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, people with disabilities, women, LGBTQ individuals and people of color.
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
 
APPLICATION PROCESS:
 
Please visit our careers page at: 
http://www.sfaf.org/about-us/careers/
 
POSITION OPEN UNTIL FILLED
NO PHONE CALLS PLEASE