Job Title: Senior Business Analyst
Department:Information Technology
Terminal:Garden City Terminal, Savannah, GA
FLSA Status:Salaried / Exempt
JOB OVERVIEW:
Under the supervision of the General Manager - Process Excellence, the Senior Business Analyst gathers and analyzes information for developing and modifying data processing projects. Managing assigned resources, the Analyst assists in the design of automated projects, works closely with personnel in user areas to gather relevant information and to define project objectives, documents fact-finding and study results and makes formal presentations of findings, recommendations, and specifications in written and in oral formats. Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES AND REQUIREMENTS:
1. Performs extensive analysis of business processes and works to add automation and automated efficiencies where possible.
2. Recommends and oversees process change using learned change management techniques..
3. Conducts interviews, oversees, and performs other data gathering activities for preliminary study and project design or enhancements.
4. Manages the design of new data processing systems and assists with modifications to existing systems.
5. Prepares business scenario specifications for project requirements.
6. Coordinates the preparation of test data to ensure the project conforms to business user's requirements.
7. Oversees the testing process of new and modified systems.
8. Leads user development teams in the preparation of user documentation.
9. Fulfills administrative reporting requirements as necessary.
10. Evaluates new and emerging technologies available for use in a marine terminal environment.
11. Prepares and manages budgets as necessary to provide required support by third party vendors.
12. Performs other duties as assigned.
JOB REQUIREMENTS:
Knowledge, Skills and Abilities:
Must possess demonstrable skills in basic port business processes, vessel scheduling, and general port operations. Five to ten years experience in marine port terminal operations preferred. At least two years of analytical experience required. Must possess demonstrable knowledge of Navis Terminal Management Systems, SAP, and Microsoft Office applications. The ability to deal effectively and professionally with the GPA staff on all levels, as well as customers and the general public required.
Education and/or Experience:
Four-year college degree in Business, Computer Science or related field required. Three to five years experience in computer systems and systems planning preferred.
Other Requirements:
Must meet the criteria for and obtain a Transportation Worker Identification Credential (TWIC). Must have valid driver's license and reliable transportation.
Rev 4/2023