Senior Analyst, Enterprise Operations, Contract Operations (Co)

Description

Johnson & Johnson Health Care Systems Inc. (JJHCS), a member of Johnson & Johnson’s Family of Companies, is recruiting for a Senior Analyst, Enterprise Operations, Contract Operations (CO) to support our U.S. Region Enterprise Contract Management (ECM) team located in Raritan, NJ .

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!

ECM is an organization under JJHCS which serves as the Center of Excellence that delivers outstanding solutions for Commercial Healthcare, Government & Regulatory, Systems, Processes and Training, and Risk Mitigation & Governance.

The Contract Operations (CO) team is responsible supporting agreements with Distributors, Consolidated Service Centers (CSCs), Certified Kit Assemblers (CKAs), Group Purchasing Organizations (GPOs) and various other commercial agreements for MedTech and Innovative Medicine sectors in partnership with Strategic Customer Groups (SCGs) and Supply Chain Customer Solutions.

The Senior Analyst will provide offer development support to the Sr. Manager/Manager and perform all contract operation functions as it relates to account analysis, contract tracking, developing system templates, system maintenance, and providing load direction. They will also provide support to operating company channel management, account management, and field personnel, as needed.

Key Responsibilities:

• Support the offer development process through contract execution; draft amendments and notices for existing agreements.
• Partner across all ECM contracting functions to ensure agreements can be administered efficiently and effectively post execution.
• Develop partnerships with Johnson & Johnson Operating Company partners, Distributors, and CSCs to resolve Contract Operations issues efficiently and compliantly.
• Lead contract operation issues and know when to engage senior management to provide support.
• Participate in system assessments and the design, development, and implementation Contract Operations process improvements.
• Proactively find opportunities to drive and implement process improvements that will positively impact internal efficiencies or improve the customer experience.
• Provide direction and educate team members on system capabilities and processes to ensure the team’s successful implementation of contracts.
• Ensure EC Activity tracker is accurately updated and maintained for metrics.
• Develop and maintain SOPs and Work Instructions, as needed.
• Adhere to the document retention process and ensure contract documents are uploaded to the records management system (HPE), as required.
• Lead/Support ad hoc projects, as needed.
• Stay current with knowledge of healthcare laws and regulations related to commercial contract compliance.

Qualifications

Education:

• University/Bachelor’s degree or equivalent is required.
• Advanced degree or certification is preferred.

Experience and Skills:

Required:

• Minimum of two to four (2-4) years of related work experience.
• Experience with contract manage and operation functions.
• Experience with data analytics, contract analytics, and communicating to leadership.
• Advanced proficiency with MS Excel, including Pivot Tables and VLOOKUPS.
• Strong verbal and written communication skills with attention to detail.
• Strong analytical and problem-solving skills.
• Customer focused with the ability to establish mutually beneficial objectives.

Preferred:

• Understanding of contracting systems (e.g. ICS, MDM, etc.).
• Knowledge of the healthcare contracting process, specifically related to distribution.
• Ability to challenge the status quo while offering solutions.
• Ability to communicate business opportunities and/or challenges clearly to expedite the resolution of any issues.
• Ability to prioritize workload to address urgent issues.
• Team oriented with ability to succeed in a matrixed environment.
• Assumes personal ownership and accountability for business results.

Other:

• Requires up to 10% domestic travel.
• The anticipated base pay range for this position is $76,000 to $121,900.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.

For additional general information on Company benefits, please go to:

• https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

This job posting is anticipated to close on May 7, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.