Secretary Ii

The United States Department of Energy (DOE), Hanford, requires Office Administrative

Support Services to support the Government’s management of the Hanford Site in Richland,

Washington.

Secretary for DOE Hanford Division Directors and Assistant Managers. Perform general and

complex secretarial tasks to include correspondence control, word processing, conferences,

meetings, travel arrangements using electronic travel system, and report preparation. Duties

include:

o Screening calls, visitors, and incoming correspondence and respond to requests

for information concerning office procedures.

o Prepare routine non-technical and complex correspondence, and assist in the

preparation of various management reports and documents.

o Coordinate information to facilitate completion of tasks and prepare

presentation material.

o Review outgoing material and correspondence for internal consistency and

conformance with agency procedures, interface with technical staff to bring

activities to closure.

o Schedule appointments, make arrangements for meetings and assemble

established background material; as directed may attend meetings and record

and report on proceedings.

o Schedule and set up conference rooms and/or offices for DOE HQ teams and

visitors as directed.

o Perform data entry to enter, retrieve, change and present text, tabulations, or

statistical data.

o Submit requests or place orders, as appropriate, for printer and copier machine

toners and cartridges and distribute accordingly.

o Prepare paperwork for office moves coordinating with the Facility Manager and

Hanford Management.

o Maintaining office supply inventories and organizing deliveries to and from the

Stevens Center Complex (2420, 2430, and 2440 Steven Center in Richland,

WA).

• Assisting with market research to support and maintain office supplies

and other ancillary services.

• Collecting data to support budgeting activities for additional office

supplies and/or ancillary service needs.

• Assisting federal counterparts with P-Card purchase actions, and

ensuring actions comply with DOE-Hanford procedures.

• Assisting with day-to-day management of office supplies to include

coordinating requirements, tracking deliveries, assisting with placing

orders, and ensuring office supply needs are met.

Experience and qualification information-

• Minimum of 6-10 years’ experience in an office or business environment. (this can be a

combination of education and work experience). Expertise in Microsoft Word, Outlook,

Excel and schedule management.

• Experience with multiple customers of a manager’s staff of (5 - 40 individuals)
• Assists and/or back-up for Manager’s Office Secretary as needed.

The Contractor Personnel must demonstrate:

• Strong clerical, administrative, and organizational capabilities.
• Proficiency in operating within the Microsoft Office environment, familiarity with

Microsoft messaging and collaboration software, environment and highly functioning

in Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint, and

internet management tools to enable the employee to produce multiple

administrative/clerical products as requested.

• Familiarity with or ability to learn/use other technology management tools employed at

Hanford to enable the employee to produce a number of administrative/clerical

products.

• Excellent responsiveness and customer service skills.
• Ability to perform in a fast-paced, high stress work environment on highly visible

workloads with relative autonomy.

• Ability to manage work environment and workload with minimum of supervision, based

on knowledge of work priorities.

• Ability to set and achieve goals, working successfully as an individual contributor or as

part of a team.

• Ability to work well under pressure and within established guidelines.
• Ability to develop high quality work products, to include proper grammar, spelling,

and punctuation in accordance with the DOE Hanford Correspondence Manual and

general office materials/guides.

• Compliance with site specific safety and security requirements, including badging and

office protocols.

• Excellent communication skills.
• Good time keeping practices including good attendance habits.
• High School Diploma.
• U.S. Citizenship.

The Contractor will be measured against these performance standards periodically utilizing the

Quality Assurance Surveillance Plan.

Working Hours

The Contractor shall provide support staff on a full-time basis with work hours consistent with

normal business hours at DOE Hanford. Specific work-schedules may be set by the

Government as determined to best support mission requirements. 40-hour work weeks with 5,

8-hour days is the standard work schedule with alternate work schedules approved, as required,

to maintain alignment with the organization(s) being supported.