Dispensary Agent/Delivery Driver

Delivery Driver

Employee Class: Class 2 (Non-Exempt)

Reports to: Store Manager

Job Summary:

The North Deliver Driver is primarily responsible for delivering our “products” to patients in the designated delivery area. Drivers are expected to secure all product and practice common sense when delivering product.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

• Safely deliver medical marijuana product to our patients.
• Ensure attention to detail in checking identification upon delivery.
• Maintain consistent communication with the store, especially if running late, lost, etc.
• Assist other employees when needed and not delivering product.
• Ensure the practice of good safety skills, including abiding by all rules and regulations set forth by North and the Department of Health and Senior Services (DHSS).
• Assist management with inventory counts as necessary.
• Prep and package products for delivery.
• Follow all policies and procedures set by North and Missouri Department of Health and Senior Services.
• Contribute to the team and maintain a positive attitude.
• Participate in ongoing education and professional development as needed.

Competencies:

• Customer focused.
• Communication proficiency.
• Organizational skills.
• Ethical conduct.

Work Environment:

This job operates in a retail environment around merchandise displays, and substances that are highly controlled and secured. This remains true when required to be on the road, delivering highly controlled and secured product.

Position Type/Hours of Work:

This position will work day, evenings, and weekends when needed.

Travel:

None.

Security Clearance:

• Card Access Level: Sales.
• Microsoft Teams Access Level: Sales.
• METRC Access Level: No.
• COVA Access level: Sales.

EEO Statement:

North is committed to providing equal employment opportunities. To provide equal employment and advancement opportunities to all individuals, employment decisions at North will be based on merit, qualifications, and abilities. North does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 to 69), HIV or AIDS status, veteran status, disability, genetic information, lawful off duty use of alcohol or tobacco products, civil air patrol membership, or any other characteristic protected by law.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Product knowledge – must be familiar with the variety of methods used for cannabis consumption.
  
  • Ability to be resourceful and proactive in dealing with issues and inquiries.
  • Professional, well-groomed appearance.
  • Cash handling experience and excellent mathematical skills.
  • Knowledge of basic computer skills and point-of-sale software.
  • Open availability – weekends, evenings, and holidays are required.

Physical Demands:

• The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
• The employee must frequently lift and/or move items over 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Eligibility Requirements:

• Customer-Service: Medical Marijuana delivery drivers need to be friendly, speak clearly and understand the needs of their customers.
• Hand-eye Coordination: Drivers will operate a secure van and might need to look for addresses at the same time.
• Patience: Heavy traffic, wrong addresses, impatient customers, and the occasional mean dog are part of the job. Patience is necessary.
• Good Vision: Drivers need to be able to see addresses on buildings, and good vision is necessary if they are badly lit or small.
• Must have a valid driver license and excellent driving record.
• Ability to pass a pre-employment and random drug tests.

Education and Experience:

• Must be twenty-one (21) years of age.
• Valid Identification.
• High school diploma or equivalent.
• Reliable transportation.
• Must consent to a criminal background check performed by the Company.
• Successfully complete a criminal background check.

• Previous retail, sales, and/or customer service experience; cannabis sales experience preferred.

At North we are dedicated to building the best team in the Cannabis industry.