Scheduling Coordinator

Have you thought about a career in healthcare? Now is the perfect time to join the New Horizons Team!

Schedule: 4 days a week 10 hour shifts.

Hi. We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years and we’re excited to have expanding to Portland.

We’re looking for a Scheduling Coordinator to join us at our award-winning, people-first company. If you’re looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you’ve come to the right place!

We believe great care starts with taking care of our people. And this role is essential in delivering our mission to empower well-being through comprehensive care and companionship.

Why people love working at New Horizons:

We’re a people-first company. That means everyone earns a living wage with endless opportunities for growth within the company. We’re especially proud of our 4.7 Glassdoor rating and our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! Community is important to us. That’s why we’ve created a vibrant online community platform for our caregivers and office staff to connect, as well as office social events.

• Health benefits—opt in to medical, vision and dental coverage, and telemedicine
• Paid time off—to take care of yourself and your family
• Paid maternity leave—access and support for paid maternity leave

RESPONSIBILITIES

• Work closely with the Care Management team to deliver an excellent experience at every interaction
• Receive and process calls from potential clients, care providers, family members, hospital staff and other medical professional staff
• Present a professional appearance and promote positive work environment
• Coordinate with the Training Specialist and Scheduling staff to help build new hire schedules
• Comply with all agency policies and procedures, ensuring data accuracy and confidentiality

REQUIREMENTS

• Minimum of one year customer service experience in a healthcare related field
• Self-starter who knows how to identify opportunities with recommended solutions
• Creative problem-solving skills
• Possess strong written, verbal, and presentation skills with diverse populations
• Ability to multi-task and stay calm and work as a team player in a fast paced environment while ensuring attention to detail
• Strong computer skills and typing skills

EEOC STATEMENT
New Horizons - Portland is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable law.

If you need assistance in completing your application, please call (541) 687-8851.