Scheduler / Front Desk Receptionist

We are currently seeking a highly motivated and professional individual to join our team as Scheduler / Receptionist / Customer Service. As the first point of contact, the successful candidate will play a crucial role in providing exceptional customer service and ensuring smooth operations. This position will schedule installations and service, review paperwork, and assist in other areas of the front office.

DUTIES:

· Greet and assist arriving visitors

Answer incoming calls, log to Trello and assist callers with scheduling appointments.

· Use phone systems and computer software to manage and update appointment schedules

· Coordinate with staff to ensure efficient scheduling and profitability.

· Provide excellent customer service by addressing customer inquiries and concerns

· Maintain accurate and up-to-date records in the electronic management system

· Collaborate with other staff members to ensure smooth flow and minimize wait times

QUALIFICATIONS:

· High school diploma or equivalent required

· Must have previous scheduling experience and feel comfortable and knowledgeable on how to keep the schedule full, for the best results

· Proficient in using phone systems and computer software

· Strong communication skills, both verbal and written

· Excellent organizational skills and attention to detail

· Ability to multitask and prioritize tasks effectively

· Ability to work independently and as part of a team in a fast-paced environment

· Flexibility to adapt to changing priorities and handle unexpected situations

· Knowledge of industry terminologies

· Must be a team player

· Possess an energetic & positive attitude and is a team player

· Must enjoy working with clients and assisting them in all ways

If you possess excellent interpersonal skills, enjoy working with a diverse range of people, and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume and a cover letter highlighting your relevant experience. We appreciate all applications, but only selected candidates will be contacted for an interview.