Address
Form of work
SalarySpa Supervisor
Status: Full time
Hourly Rate: $ 30.25
Location: Four Seasons Resort Maui at Wailea , HI
Join the team of dedicated employees at Four Seasons Resort Maui at Wailea, named one of Fortune magazine's "Best Companies to Work For" and winner of Forbes Five Star and AAA Five Diamond awards.
We are looking for a SPA Supervisor who is passionate in providing only the highest levels of customer service . This position reports to our Director of Spa . Work authorization for this location is required .
Responsibilities
Welcome and orient guests to the Spa, book spa /salon services and fitness classes , check guests in and out of the Spa . Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. The Spa Supervisor is responsible for overseeing the day-to-day operations of the Spa Front Desk, Spa Desk Coordinators and the Spa Attendants. The Supervisor must at all times display professionalism and attention to detail to serve as an example and leader to the Spa Coordinators and the Spa Attendants. Comply with all Four Seasons’ policies and procedures.
Knowledge and Skills
Education:
High School education or equivalent experience .
Experience:
Requires one year of spa employment within the Four Seasons . Previous Supervisory experience in a related field preferred.
Skills & Abilities:
Requires a working knowledge of computer programs ( i.e. Word, Excel, Lotus Notes, B4Time, ) Oral and written proficiency in the English language . Superior communications skills . A superior sense of organization and ability to prioritize in a busy environment and patience.
Key Competencies:
Key Leadership Competencies:
Consistently demonstrates the following employee behaviours to:
“Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently
“Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver
“Be You” by being genuinely yourself, honest and reliable and a committed team player
Consistently demonstrates the following leadership behaviours to:
Nurture connection by creating trust and openness, empowering people, and communicating clearly and transparently.
Grow craftsmanship by investing in development, delivering best-in-class results, and by innovating and adapting.
Develop character by leading with inspiration, doing the right thing, and creating high performing teams.
Licenses or Certificates:
Maui Liquor card
Hours Required
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
What to Ex pect
Be part of a cohesive team with opportunities to build a successful career with global potential
Learn more about what it is like to work at Four Seasons – visit us:
fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
https://www.fourseasons.com/maui/landing-pages/property/careers.html
