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SalarySalesforce Release Administrator
Remote in the U.S. (preferred states - Eastern or Central Time Zone: AL, CT, DC, FL, GA, IA, IL, MA, MD, MI, NC, OH, PA, SC, TN, TX, VA, WV)
Millsapps, Ballinger, and Associates (MB&A) is searching for a dedicated Salesforce Release Administrator to join our team in support of the Department of Veterans Affairs. This role is centered on ensuring the success and scalability of solutions, processes, and applications on the SFDC platform within a high-demand customer success environment.
In this role you'll play a crucial part in deploying code changes, managing security settings, providing end-user support, and troubleshooting. This position offers the unique opportunity to impact our core business directly and contribute to advancing the Veterans Affairs' mission through digital transformation and agile principles.
You Want to:
- Be challenged with complex problems in Salesforce deployment, aiming to improve the processes and performance of the Department of Veterans Affairs.
- Apply your expertise in Salesforce to drive successful, scalable solutions that enhance customer success.
- Collaborate with a team that values analytical thinking, agile design principles, and building solutions in partnership with our clients, focusing on advancing their missions.
- Engage in a role where your contributions directly impact the services provided to Veterans and their stakeholders.
- Continue your professional growth through exposure to our core business practices and involvement in digital transformation efforts.
You Will:
- Manage the lifecycle of change requests, deploying changes to production environments using tools like GitHub, Copado, and Salesforce methods.
- Maintain the integrity of services integrated with our cloud environments and act as a Salesforce SME for business requirement analysis.
- Evaluate new Salesforce releases and apps, participate in implementation plans, and stay current with administration best practices.
- Perform regression testing, validate Salesforce configurations, and provide best practice insights for secure application development.
- Coordinate with cross-functional teams for deployment planning, execution, and quality assurance, ensuring alignment with business needs.
- Create and maintain documentation on deployment processes, configurations, and best practices, while troubleshooting and resolving deployment issues promptly.
You Have:
- Bachelor’s degree in computer science, engineering or other technical discipline required, OR a minimum of 4 years equivalent work experience.
- 5+ years of Salesforce deployment experience in complex environments.
- Experience with Salesforce App Exchange products and familiarity with the government sector or multiple Salesforce org environments.
- Proficiency in Salesforce platform configuration, data migration, and deployment.
- Strong problem-solving skills and proficiency in SQL and data manipulation languages.
- Experience with Salesforce data tools (e.g., Data Loader, Workbench) and some familiarity with Agile project management.
- Must be eligible to work in the U.S. without sponsorship and able to obtain a government security clearance.
You Might Have:
- Familiarity with ETL tools and processes and knowledge of SFDC configuration including third-party tools.
- Excellent communication, analytical, and problem-solving skills.
Required/Preferred Salesforce Certifications:
- Certified Salesforce Administrator (Required)
- Salesforce Application Builder (Preferred)
- Salesforce Certified Data Architecture and Management Designer (Preferred)
