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SalaryAt CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
Join this remote team in an enterprise environment and provide Salesforce support across the entire organization.
Job Responsibilities:
Create and manage user accounts. Assign roles and profiles.
Monitor user activity and track performance
Configure and maintain security settings.
Manage user access and permissions. Implement security policies
Customize objects and fields. Develop and maintain page layouts and record types. Implement business processes using flows.
Continuously seek opportunities for improvement in Salesforce solutions. Propose and implement new features or enhancements to maximize the effectiveness of Salesforce.
Act as key point-of-contact and first level of support for the communication and resolution of CRM related questions/issues
Will be primarily responsible for the day-to-day administration for all CRM users and will assist in the upkeep and maintenance of data quality for all CRM inputs. (i.e. opportunities, leads, service requests, accounts, contacts, assignments, etc.)
Manage the Help Desk inbox and answer all questions or inquiries.
Train new users on the CRM and train existing users on new or enhanced functionalities through CoreLogic University, group trainings or on a one-on-one basis
Maintain the CRM Help Desk website by creating new collateral and updating information and job aids.
Define and document best practices within CRM and socialize/train the organization.
Must develop standardized tools, methodologies and business processes aimed at improving operational efficiency.
Align with business analysts, administrators and users of CRM reporting tools to reflect sales structure systems.
Ability to go beyond the numbers and consider the broad business implications in helping management and business partners identify and exploit opportunities to improve business performance.
Job Qualifications:
Bachelor's Degree preferred or Equivalent experience.
Experience p roviding ongoing support and training to end users, including the creation and delivery of workshop materials, demoing new features, and documentation maintenance.
Experience working c losely with stakeholders to deliver projects with high attention to details.
1 year of Salesforce Platform experience (Sales and Service Cloud)
Salesforce Administrator Certification
#LI-Remote
Annual Pay Range:
74,400 - 100,600 USDApplication Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
2024-03-19CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/ . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.
CoreLogic's Diversity Commitment:
CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
EOE AA M/F/Veteran/Disability:
CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.
Please apply on our website for consideration.
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