Senior Salesforce Administrator

Raken is a cloud-based, mobile, collaboration platform for the construction industry — we empower the people who build the world! Our goal is to transform the way the world builds by introducing technology to a 7,000 year old industry. To achieve this, we aim to attract unique, passionate people to the cause. We believe that faster, better reporting will improve the working lives of nearly 10% of the US labor force—the percentage of people currently working in construction. Helping turn the worst part of their day into the easiest (and fastest) is why we do what we do! We work with Commercial, Residential, and Specialty Contractors of all shapes and sizes; including many of the largest construction companies in the world.

We are currently looking for a Senior Salesforce Administrator to join our growing team!

Seeking candidates near San Diego, CA for a hybrid role, blending on-site presence with occasional remote work flexibility.

Why Join Raken?

• Raken is a rapidly growing company based in Carlsbad, CA with over 4,500 customers across 92 countries
• We were recognized on the Forbes 2020 list of America’s Best Startup Employers, we are ranked no. 1057 on the Inc. 5000 List of Fastest Growing U.S. Companies and are ranked as one of San Diego's Top Workplaces by the San Diego Union Tribune.
• We are consistently ranked as a High Performer for construction management solutions on notable review sites like G2, Capterra, and Software Advice.
• Our Culture is Top Priority - We have a hardworking team that loves to make a significant positive impact and have fun while doing it. Core Values we live by: Take Ownership, Keep Evolving, Stay Balanced, Elevate Others, and Let’s Go!

If you are a highly driven individual who wants to make an impact working for a company that values its culture, employees, and customers above all else - Raken is the place for you.

Role Responsibilities:

• Serve as the primary system administrator for the Salesforce.com environment
• Manage all administrative functions including user management, workflows, reports and dashboards and custom configurations
• Third party tool integration (such as Outreach, Leandata, Chilipiper, Marketo, Wordpress)
• Execute changes in accordance with defined system implementation, change management and configuration processes
• Coordinate the intake, evaluation, scope and execution of new development requests
• Establish and execute communication plans keeping all users informed of changes, policies and expectations
• Ensure governance processes are adhered to on the force.com platform
• Implement best practices for org-wide security and user permissions
• Define and deliver communications and training for new and existing users
• Install and implement AppExchange apps
• Extract and load data into Salesforce

Skills, Qualifications and Attributes:

• Bachelor’s degree and/or equivalent experience
• 5+ years’ experience as a Salesforce.com administrator
• Strong understanding of Salesforce.com best practices and functionality
• Marketing & Sales tool experience (Outreach, Leandata, Wordpress, Marketo, Pardot, etc.)
• JIRA experience preferred
• Excellent organization and project management skills
• Creative and analytical thinker with strong problem-solving skills
• Exceptional verbal and written communication skills
• Ability to communicate throughout all levels of the organization
• Ability to assess the impact of new requirements on the system and connected applications, systems and processes

Benefits:

• Medical, dental and vision with generous employer contribution
• HSA/FSA
• Life/LTD
• Generous PTO
• 12 Paid Holidays
• 401k + Match
• Continuing education
• Free on-site gym
• Monthly Social Events
• Excellent company culture
• Modern office with Ocean view and amenities

Diversity and Inclusion

We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture but is a key contributor to our success. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Want to learn more about us? Visit www.rakenapp.com