Sales Operations Analyst

About Vantage
Vantage is a cloud cost visibility and optimization platform, alternatively known as a FinOps platform. We help companies of all sizes manage their cloud infrastructure costs: everything from individual developers all the way up to multiple Fortune 500 customers. Our co-founders are industry veterans who have been former infrastructure engineers and product managers at DigitalOcean and AWS. The company is an efficient but hard working team of ~30 employees based out of New York City (but embrace the remote-friendly lifestyle). As we transition to the growth phase of the business, it's likely our team size will at least double into 2024.
Our current customers include Square, Aflac, Rippling, Compass, Buzzfeed, Barstool Sports, PBS, Planetscale, and Starburst.
Vantage has raised $25M in total venture capital, most recently a $21M Series A financing round in March of 2023. Our investors include outstanding, top-tier investors including Andreessen Horowitz, Scale Venture Partners, Matthew Prince (Co-Foudner & CEO, Cloudflare), Calvin French Owen (Co-Founder, Segment), Ben and Moisey Uretsky (Co-Founders, DigitalOcean), Stephanie and Nat Friedman (CEO, Github), Julia Lipton, Brianne Kimmel and others.
About the Role
Vantage's sales team is growing and, as a result, we're looking to hire our first Sales Operations Analyst. Vantage creates pipelines through a healthy mix of inbound and outbound leads and uses a mix of technologies to assist our sales team in qualifying and working them. As our first Sales Operations Analyst, you'll work directly with our sales team, leadership, and growth team to implement and automate our process in the sales software stack we use today. Your role will be a high leverage position where success will enable our team to handle more opportunities, maximize deal sizes, and ultimately grow Vantage revenue even faster than it is growing today.
This role requires being based in our NYC office
What You Will Do:

• Configure and code Salesforce to be the most accurate representation of our sales process in a way that is maximally usable by account executives
• Integrate and manage prospecting, enrichment, dialing, sequencing, and other sales software
• Manage and implement a high volume out bounding system to support the size of the cloud infrastructure market
• Push for clean and correct data which is easily reportable for end of month and end of quarter closes
• Be responsive to changing requirements for a growing sales team and channels, partnerships, and reseller motions
• Bring a technical mindset to sales, thinking through process and automation from a first principles perspective, and prioritizing action items which have the potential for high impact
• Partner with our growth and leadership teams to meet business objectives through good process and automation
• Train and teach our sales team how to full utilize the workflows and tools you implement
• Report on data and metrics at all levels of system performance, from email open rates to quarterly pipeline progression

Who We're Looking For:

• 2-4 years of Sales Operations experience in a high-tech SaaS company
• Advanced level Salesforce and sales automation systems experience
• A strong communicator with ability to reason about and explain the function of a human and software process with many edge cases
• Experience with many different types of sales software, from an administration perspective
• Strong emotional intelligence and the ability to empathize with sales professionals
• A kind person.

Bonus Points

• Experience with Clearbit
• Familiar with high volume email sending and latest best practices for landing in inboxes
• Ability to understand how software systems fail and how to monitor them and fix them
• Experience pitching leadership on process changes and bringing multiple stakeholders from different areas of the company together to find solutions to revenue-impacting issues
• Experience with developer tools, cloud infrastructure, databases, and/or business intelligence

Pay & Benefits
The annual US compensation range for this role is $75,000 - $120,000. This range may be inclusive of several career levels and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Additional benefits for this role may include: equity, 401(k) plan; medical, dental, and vision benefits; and education stipends.
At this time, Vantage is only set up to employ in the United States