Sales Operations Administrator

Exciting Remote Opportunity for a Sales Operations Administrator at leading 3D Design Software & 3D Printing Reseller, Hawk Ridge Systems!

Would you like to work at an incredible company that is dedicated to deliver on our mission to DOUBLE our Company size and performance over the next three years? Hawk Ridge Systems, an industry leader and one of the top Worldwide Resellers for DS SOLIDWORKS, has been providing intelligent state-of-the art 3D solutions for superior product design, engineering, and manufacturing companies for 25+ years. We provide software, hardware (including 3D printers and printing), training, technical support, and manufacturing for our customers. At Hawk Ridge Systems, we are not only dedicated to helping our customers grow, but we are also committed to challenging ourselves to develop new skills and reach new heights while priding ourselves on providing many career development opportunities throughout our Company! Additionally, in 2023, we were identified as a ”Top Diversity Employer” by Circa, and most recently, we were recognized by Monster.com as a “Top Workplace for Remote Work”.

Be part of the huge growth opportunity in design and manufacturing solutions by joining our successful team at Hawk Ridge Systems. We are looking for an experiencedSales Operations Administrator. In this role, you will collaborate with customers, as well as our Sales and Order Management teams on pre-sales processes such as reconciling sales orders in our CRM, expediting orders, maintaining customer records, processing change requests, compiling sales reports, and interfacing with vendors to assist with customer needs.

Our ideal candidate thrives on performing diverse yet crucial administrative duties, including highly repetitious tasks like lead entry, CRM database clean up, data reconciliation, filling out forms, digital filing, sending reports, as well as working with other required documentation and projects. Additionally, we seek candidates who are intelligent, adaptable, coachable, detail-oriented, and personable team players with a positive, problem-solving mindset, who are dedicated to helping our fast-paced software, hardware, and manufacturing sales teams.

Our culture is driven by our core values – Being People Centric, caring about our team members, customers, and our community; Driving Excellence for ourselves and our customers; and Staying Stragile by seizing opportunities and challenges and adapting quickly. If these values are engrained in your core and you aspire to work at a fun, empowering, and dynamic Company, this is a fantastic opportunity for you to take the next step in your career!

WHAT WILL YOU NEED FOR SUCCESS IN THIS SALES OPERATIONS ADMINISTRATOR ROLE?

• You possess strong computer skills utilizing MS Office (including Excel)
• You possess the ability to completely understand all of our products and articulate where and how they resonate in different industries and verticals
• You are an accurate typist and enjoy data entry and at times, repetitious administrative work
• You are an adaptable, assertive, quick-learner and self-starter who has remarkable customer service skills
• You are a self-motivated autonomous, high-energy, detail-oriented team player and an excellent verbal and written communicator who possesses outstanding time management, organization, problem-solving, and prioritization skills
• You are an extremely personable team player with a “whatever it takes” positive, solution-oriented attitude and an excellent work ethic who thrives on multi-tasking in a fast-paced environment

MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM

• Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, Paid Parental Leave, an Employee Assistance Program (EAP) and Wellness initiatives
• Competitive Compensation Plan
• 401(k) plan with Company Match
• Exceptional Time-Off Benefits, including Vacation, Paid Sick time and Holidays, your Birthday off, and a Diversity, Equity, and Inclusion Day off of your choice, as well as Community Service days off!
• Outstanding Training, Onboarding, Mentoring, and Coaching
• Amazing growth opportunities provide unlimited opportunities for Career Development
• Work at a fun, successful, growing 25+ year-old Company with a team-focused culture
• Work/Life Balance: We give you the flexibility you need to succeed, and allow you to work a hybrid work schedule

Hawk Ridge Systems has determined that the new hire pay range for this role is between $19.00 and $22.00 per hour. Your base pay will be based on many factors, including knowledge, skills, qualifications, experience, and location. Since we appreciate transparency, we are sharing that we expect to hire for this position up to mid-range (dependent on experience/location), which will allow you the opportunity to progress as you grow in your career. Additionally, since base pay is only one part of our total compensation and benefits package, we invite you to review all the amazing benefits (above) that Hawk Ridge Systems offers, such as paid time off for your birthday, community service, paid parental leave, company match 401(k), etc.

If you would love being surrounded by the best minds in the industry and want to help drive our company’s success while thriving & growing in your career, apply for the Sales Operations Administrator position today!

Hawk Ridge Systems are proud to be an Equal Opportunity Employer. In accordance with anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Hawk Ridge Systems prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hawk Ridge Systems conforms to the spirit as well as to the letter of all applicable laws and regulations.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)