Job Description
*** FULL TIME - WEEKLY PAY! ***
The Hotel Hartness is actively searching for a highly motivated, detailed, and service-oriented Sales and Events Coordinator to join our team of luxury hotel sales professionals.
This is a Full-Time position, with expected regular shifts to include some weekends or nights based on event schedule.
Hartness, the Greenville area's most exciting and architecturally stunning traditional neighborhood development, is home to a new 75,000 square foot boutique hotel. The new development, managed by Hay Creek Hotels, features 73 luxury suites, meeting and event space, waterside restaurant, and a world-class luxury spa.
Guest rooms are well appointed with a fresh and modern motif, offering several different suite configurations designed to appeal to a wide variety of audiences. The hotel also includes two levels of indoor and outdoor meeting and conference space options, featuring The White Oak Ballroom that can host up to 300 guests.
Just a short walk from the main hotel is the hotel's restaurant, Patterson Kitchen + Bar, named to honor a branch of the Hartness family tree. With a wrap-around porch and window walls, diners are able to enjoy waterside dining next to the tranquil and serene pond setting. The heart of the restaurant is the exposition kitchen that prepares a variety of locally and regionally inspired menu items.
The hotel also features Spa H, a luxurious spa designed and managed by WTS International. With six treatment rooms and a comprehensive menu of unique and creative treatments, the spa is truly something never offered before in the Greenville area.
Job Summary:
The Sales & Events Coordinator provides administrative support to the entire department with a wide variety of administrative/clerical functions. They are an essential member of the team, assisting the Sales & Events leaders with planning all aspects of events and providing operational departments with information necessary to ensure the success of corporate conferences, incentive programs, social events, and weddings.
ESSENTIAL FUNCTIONS
Job duties include, although are not limited to:
• Manage and update Banquet Event Order Book with daily revisions and distributions from Sales & Events Managers
• Attend daily Banquet Event Order Meeting and confirm accuracy of Banquet Event Order Book with Event Management System
• Support Meetings & Events Managers by assisting with Banquet Event Order Updates, Resume Edits, and Bill Review
• Organize and set up Pre-Conference meetings for large programs, as directed by Meetings & Events Managers
• Perform Daily revenue audits, to ensure Banquet Event Revenue is properly captured and reported.
• Provide daily, weekly, and monthly resort-wide updates from the Sales Department, including Banquet Event Order distribution, Daily Event distribution, Private Dining Outlet reports, Resume distribution, 10-Day Event Distribution, staffing reporting and Deposit tracking.
• Assist in departmental auditing by building and running reports in TripleSeat
• Act as a liaison between Sales Department and Banquets Department, by compiling Sales Turnover Notes
• Manage external vendor communication, including placing rental orders, overseeing rental load-in and load-out, and invoice processing for vendors.
• Assist in ensuring accurate forecasting and staffing by running daily, weekly, monthly, quarterly, and annual reports.
• Provide enthusiastic lateral assistance to operating departments as requested.
• Provide clear expectations for internal processes by developing and revising Standard Operating Procedures
• Design and print dinner menus, wedding tasting menus, name cards, and other printed collateral.
• Collaborate with human resources to plan in-house meetings and events.
• Reviewing meeting and event space availability for all in-house meeting requests
• Facilitate Amenity Deliveries for VIP guests in collaboration with the in-room dining department.
• Provide office support by answering phone calls, copying documents, and responding to email and phone messages.
QUALIFICATIONS
• High School Diploma or equivalent is required, bachelor's degree preferred.
• Strong customer service skills
• Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, sales management systems preferred.
• Excellent verbal and written communication skills required.
• Knowledge of hotel food and beverage operations preferred.
PHYSICAL REQUIREMENTS
Position requires exerting well-paced mobility as well as the ability to maneuver between functions occurring simultaneously. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
Hay Creek offers an extensive benefit and incentive package, including;
· Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
· Competitive Salary/Wages
· Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
· Standard Annual Performance/Salary Reviews
· Merit and Cost of Living Adjustments
· Complimentary Meals Daily
· Free Parking
· Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
· Discounts at specific property partners (NEIRA, Historic Hotels of America)
· 50% Discount when Dining at any HCH Property
· Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
· Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
· Supportive, open-door policy work environment
· Work Culture that is fun, energetic and motivating
· Employee Recognition Program - 'Delight and Surprise Dollars'
· Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
We are an E-Verify Employer; SC ONLY
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at 888-897-7781.
Required Experience:
- 2+years of Sales/Catering/Administrative Support experience in a hospitality setting
- Strong leadership and effective written & verbal communication skills.
- Must be extremely self-motivated and highly efficient
- Must have exceptional interpersonal skills
- Able to work a flexible schedule based on client needs, including nights, weekends, and holidays
- Excellent computer skills needed
- Ability to train, motivate, and supervise
- Must have on-hand event catering and detailing experience
- May be subject to successful completion of background check and/or DMV check.