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Form of workJob Title: Sales Consultant Location: Bomnin Automotive Reports To: General Sales Manager (GSM), Sales Managers, COO Job Status: Full-time, Exempt Department: Sales Job Summary: The Sales Consultant at Bomnin Automotive is a customer-focused professional responsible for assisting customers in selecting and purchasing vehicles that meet their needs. This role plays a critical part in achieving sales targets, delivering excellent customer service, and ensuring a positive buying experience for customers. Key Responsibilities: Customer Interaction: Greet and engage customers with a friendly and professional demeanor.
Identify customers' needs and preferences, and provide guidance on vehicle options. Conduct vehicle presentations and test drives to showcase features and benefits. Answer questions and address concerns to assist customers in making informed decisions.
Maintain a high level of product knowledge and stay updated on the latest vehicle models and features. Sales Process: Guide customers through the sales process, including presenting pricing, financing options, and incentives. Negotiate terms and conditions to reach a mutually beneficial agreement.
Prepare and review sales contracts, ensuring accuracy and compliance with legal requirements. Collaborate with the finance and insurance team to assist customers in securing financing or lease agreements. Follow-Up and Relationship Building: Follow up with customers post-sale to ensure their satisfaction and address any concerns.
Build and maintain lasting relationships with customers to encourage repeat business and referrals. Sales Targets: Achieve monthly and annual sales targets and performance goals set by the GSM and COO. Documentation and Record Keeping: Accurately complete all required paperwork and documentation related to sales transactions.
Product Knowledge: Stay informed about the features, specifications, and benefits of the vehicles in the dealership's inventory. Participate in training and professional development programs to enhance product knowledge and sales skills. Compliance: Adhere to dealership policies, sales processes, and legal requirements.
Maintain ethical and professional conduct at all times.
