Sales Compensation Manager

About Us:

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

This highly visible role will lead the design and execution of the sales incentive program for the North America sales teams.  This role will support the business by tracking sales achievement versus target for the sales organization, utilizing a variety of software-based tools and Microsoft Excel.  The Sales Compensation Manager will be the subject matter expert for all sales incentive plans and achievement measurements.  The position serves as the system expert and external relationship manager with the third-party sales tracking software provider (currently Xactly) to produce detailed sales achievement reports and providing impactful analysis for how to improve Sales Compensation.  The role will create, maintain, and own the process for reporting regular sales performance data to both the sales team and executive leadership, as well as ad hoc financial reporting as requested by executive leadership. 

Essential Functions & Accountabilities:

• Execute salesperson incentive program calculation and analysis 
• Lead the training, development and maintenance of the Sales Performance Software (Xactly) as the internal system expert, including personnel maintenance and platform updates 
• Partner with key stakeholders, specifically Finance, Human Resources, Payroll, Sales, and Commercial Operations to develop and foster cross functional alignment to organizational goals
• Design and distribute monthly, quarterly, and annual reporting packages/dashboards for incentive plan payouts, proactively communicating insights to senior leadership. 
• Manage processes for gathering, maintaining, and auditing all input files and data elements, as well as validating data within compensation systems
• Identify and lead initiatives to continuously improve, automate, and scale forecasting and reporting tools, processes, and methodologies.
• Administer sales personnel records throughout various systems, including organizational hierarchies, guarantee programs and other compensation-related dimensions
• Research, resolve and communicate any discrepancies or inquires on sales incentive calculations
• Oversee the Sales Vehicle Reimbursement program, including analysis and compliance reporting
• Obtain, evaluate, and audit data for generating sales incentive report
• Responsible for reviewing and testing all bonus payment reports for accuracy and completeness and obtaining all necessary approvals to process monthly payments
• Process and submit monthly sales incentive payouts in accordance with internal deadline
• Ad hoc analysis as needed in support of Americas commercial organization
• Attends appropriate management meetings to report on results
• Serve as liaison with sales operations regarding reporting, data management, workflow and changes
• Support Field Sales leadership with customer level ad hoc reporting and analysis

Location and Travel Requirements: 

• Though based in our Victor, NY office the position is open to applicants working remotely, with the understanding that this would require travel to our Victor NY offices multiple times (5%-10%) a year[DC1] 

Qualifications

Knowledge, Skills and Abilities:

• Ability to work quickly and manage multiple tasks in a fast-paced, deadline-driven environment while maintaining a high level of precision and accuracy. 
• Demonstrate mental capacity and curiosity to understand and solve unique issues within large complex data sets
• Familiarity with sales reporting software
• Capable of translating complex data into executive level presentations
• Excellent communication skills with the ability to understand and communicate difficult concepts
• Demonstrate the ability to think both analytically and creatively, including the self-driven ability to continuously improve system processes and reporting
• Advanced skill level with Microsoft Excel; proficiency with Microsoft Word, SQL Server, Outlook, and PowerPoint
• Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
• Works well with a team

Work Environment:

• Normal office environment/setting. 
• Sedentary to light physical effort necessary to perform the job

Experience:

• 7-10 years experience in compensation management or other complex financial programs
• Expert proficiency in Microsoft Excel and ability to provide deep insight and strategies based on data driven information to drive successful decision-making
• Advanced usage of related platforms/tools (such as Salesforce.com, Cognos and SQL)

Education:

• Bachelor's degree required
• Master Degree in Business Administration, Finance, Human Resources or related field preferred.