Risk and Claims Manager

The Risk and Claims Manager oversees and facilitates all property, casualty, general liability, and worker's compensation claims processing, and proactively identifies risk exposures and initiates/updates company policies and practices to mitigate those risks.

Responsibilities:

• Oversee and manage the proper reporting of all claims to the appropriate insurance carriers and company management.
• Oversee and manage workers' compensation program and Claims, including proper OSHA incident reporting.
• Oversee and manage the Safety program including all monthly education, property, and equipment inspections.
• Conduct frequent in-person store visits
• Review video footage that is available for any safety-related claim
• PPE program compliance
• Maintain and keep current the Safety Manual and related Safety required documents.
• Develop and implement loss control programs and procedures in collaboration with Operations Dept
• Ensure that claims files and records are maintained and updated throughout the lifecycle of the claim.
• Provide and assist insurance adjusters with claim investigations.
• Collaborate with the outside Legal Counsel in defense of legal claims
• Coordinate the collection of documents and records for response to litigation
• Manage third-party vendors for proper compliance for provision of certificates of insurance evidencing coverage and additional insureds for company protection.
• Ensure completion and distribution of annual OSHA 300 reporting
• Stay abreast of all State, Federal, and OSHA regulations to ensure company compliance
• Comply with all company policies and procedures as outlined in the Safety Manual
• Ensure continuous improvement for the safety of our teams
• Assist with special projects as needed.

Qualifications:

• Bachelor's Degree and 7-10 years of related experience, or equivalent combination of education and experience
• 2+ years supervisory experience
• Strong working knowledge of claims management and previous experience working with risk (i.e., risk assistant or risk analyst)
• Professional presentation and communication skills, verbal and written
• Ability to communicate effectively with all levels of personnel, including C-Suite
• Strong proficiency in Microsoft Office, Excel, and Word
• Excellent organizational, planning, analytical and problem-solving skills
• Solid research and investigatory skills
• Experience working with all lines of casualty and property insurance
• Occasional walking of properties for risk audit purposes
• Travel by automobile or airplane

Job Types: Full-time, Part-time

Pay: $90,000.00 - $105,000.00 per year

Work setting:

• In-person

Education:

• Bachelor's (Preferred)

Experience:

• Risk and Claims: 7 years (Preferred)

Ability to Commute:

• Orlando, FL (Preferred)

Ability to Relocate:

• Orlando, FL: Relocate before starting work (Required)

Work Location: In person