Risk and Claims Manager

About us

Ridgeway Plumbing is a well-established plumbing company founded in 1956 that has built strong connections with its customers, employees, and suppliers. The company specializes in the new construction of single-family and multi-family communities throughout the State of Florida. Ridgeway, a sophisticated data-driven company, traditionally seeks to develop and improve its processes and procedures. Ridgeway Plumbing values individual growth and development and is seeking enthusiastic individuals that are ready to grow alongside the company.

As the Risk and Claims Manager at Ridgeway Plumbing, the primary responsibility is to proactively prevent and mitigate losses within our organization. This entails safeguarding the well-being of Ridgeway’s employees and overseeing various claims associated with safety incidents, accidents, underground utility damages, product defects, construction defects, thefts/vandalism, and insurance matters. This pivotal role demands a comprehensive grasp of safety regulations, adept claims management skills, and the ability to collaborate seamlessly with various stakeholders across the company. In the course of fulfilling this position, it is imperative that the Manager effectively leverages the utilization of Ridgeway's system and its features to implement best practices within the Risk Management Department. This role will manage the work of the Quality Assurance Specialists for Ridgeway Plumbing.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Bachelor's degree in a relevant field or equivalent work experience, at least 2 year of experience/OR equivalent combination of education and experience.

· 3-7 years of experience in the construction or risk management industries, preferred.

· Proficient in MS Outlook, MS Office, Excel and other critical RMIS software is essential.

· Proven experience in safety management, claims handling, and insurance administration.

· Strong knowledge of OSHA regulations and safety procedures.

· Excellent communication and interpersonal skills to work effectively with various stakeholders and customers.

· Analytical mindset with attention to detail and the ability to assess risks and make informed decisions.

· Experience with underground utility damages, product defects, and construction defect claims is advantageous.

· Familiarity with insurance policies, claims processes, and risk assessment- Construction Risk Insurance Specialist Certification, preferred.

· Familiarity with insurance market (coverages, trends, pricing)

· Ability to prioritize responsibilities and meet deadlines.

· Proficiency in relevant software applications and documentation management.

· Self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results.

· Strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence.

· Ability to work in a high demand, rapid paced environment, managing several open items concurrently and reprioritizing based on business needs.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Professional development assistance
• Vision insurance
• Wellness program

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Risk management: 3 years (Preferred)

Language:

• English (Required)

Ability to Commute:

• Boynton Beach, FL 33426 (Required)

Work Location: In person