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SalaryIt’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
Salary
Job Description:
Regional Claim Manager (Auto Physical Damage) Florida– The Auto Club Group
What you will do:
The Auto Club Group is seeking a Regional Claim Manager to coordinate and control daily operations of the claims (business lines) auto physical damage areas.
In this position, you will have the opportunity to:
- Oversee (business line) auto physical damage claims area operations and services.
- Direct the investigation, evaluation, and settlement of all first party and third party auto physical damage claims.
- Negotiate contracts with vendors and service delivery partners to ensure the cost-effective handling of auto claims.
- Establish philosophy and procedures for first party and third-party auto claims handling.
- Develop and maintain relationships with appropriate trade or technical, local, civic and business groups, local and state governmental officials and news media.
- Act as media spokesperson to explain and introduce company sponsored activities.
- Administer policies and procedures within assigned area of responsibility that support operations, including reserve strategy, loss reporting, loss adjusting, payment processing, maintenance, and audit functions.
- Be a part of the broader Florida insurance and ACG claims leadership teams.
With our powerful brand and the mentoring, we offer, you will find your position as a Regional Claim Manager can lead to a rewarding career at our growing organization.
How you will benefit:
- Our Auto Club Group Claim Specialist earns a competitive salary of ($105,000 - $120,000) to start along with the opportunity for an annual company bonus incentive.
- Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
- 401k Match
- Medical
- Dental
- Vision
- PTO
- Paid Holidays
- Tuition Reimbursement
We’re looking for candidates who:
Required Qualifications:
- Bachelor's degree or equivalent in business administration, claims management or related field or equivalent work experience
- Possession of valid driver's license
Preferred Qualifications:
- Master’s degree in business administration or a related field.
- Completion of IIA (Insurance Institute of America) or other insurance coursework.
- Professional Human Resources certification.
- In states where an adjuster’s license is required, the candidate must be eligible to acquire a state adjuster’s license within 90 days of hire and maintain as specified for appropriate states.
Management experience in:
- Staffing
- Scheduling
- Training
- Coordinating and controlling major projects
- Budget preparation and expense control
- Managing employee work performance
- Organization and planning
- Leadership
- Analyzing and problem solving
- Decision making
- Goal setting
- Team building
Experience in:
- Operations in multiple locations
- Multi-state claim environments
- Claims practices and procedures
- Operating a personal computer
- Utilizing software packages (e.g. Word, Excel, Access, Power point, Visio, etc.)
Knowledge of:*
- Multi-state compliance and regulatory issues
- Property and casualty products
- Claims reserving, adjusting and settlement practices.
- Claim processing policies and procedures.
- Policy coverage terminology
- Fair trade practice act as it relates to claims.
- Essential insurance act
- Negligence law
- Home construction/repair, product and labor costs, and alternative methods of repair
- Investigation and negotiation techniques
- Auto theft and homeowner loss prevention techniques
- Subrogation procedures
- Claim negotiation and settlement techniques.
- Project management tools and techniques
- Residual insurance markets
- Estimating vehicle damage
- Knowledge of CCC estimating platform
Ability to:*
- Prepare and present reports to all levels of management.
- Communicate effectively with others in a work environment and with customers.
- Represent the company before regulators, members, industry groups and vendors.
- Work under pressure
- Adapt to a changing work environment.
- Identify potential impact of technology on current processes.
- Coordinate business needs with other units/areas of company
- Evaluate complex systems and/or business processes.
- Analyze complex statistical data.
- Strong written and verbal communication skills.
- Willingness to work irregular hours, weekends and holidays.
- Travel outside of assigned territory which may involve overnight stay
Work Environment
- This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
