About Seminole Hard Rock Hotel & Casino Hollywood
Benefits & Perks:
Essential Job Functions:
- Must adhere to the Seminole Tribe's Policies and Procedures.
- Serves all guests according to established standards of service.
- Delivers all items in a timely and courteous manner.
- Assists server as necessary with established pre-bus and pre-set standards.
- Communicates customer requests to assigned server.
- Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers; knowledgeable of restaurant (ordering) systems; expediting systems.
- Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
- Completes all set-up and closing duties in a timely fashion.
- Is familiar with all menu; menu specifications; menu abbreviations.
- Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
- Relays guest complaints/compliments to the appropriate supervisor.
- Demonstrates a courteous, friendly, polite, congenial, professional and efficient attitude.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Promotes positive public/employee relations at all times.
- Performs all other related and compatible duties as assigned.
Work Environment:
- May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Closing:
- Credit Check
- Criminal Background Check
- Drug Screen
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Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).