Address
Form of work• Strong knowledge of insurance claims and the restoration industry
• Able to work independently and work with a team
• Strong verbal and written and communication skills
• Strong problem solving and excellent customer service skills
• Exhibit professionalism, maturity, and the willingness to get tasks complete in a timely manner.
• Strong leadership skills, work history, exceptional written/oral communication skills
• Ability to recognize and solve problems independently.
• Self-motivated, responsible and accountable
• Ability to communicate with insurance adjusters and a variety of customers; provide outstanding customer service and follow up.
• Must be able to prioritize activities and meet deadlines.
• Take initiative to communicate promptly with adjusters, clients, subcontractors, and our team to ensure jobs flow smoothly from start to finish.
Review daily requirements of assigned projects, document work progress in project database, other administrative tasks as assigned. Intermediate computer skills - MS, Word, Excel, Microsoft Outlook (Emails).
- Experience with entering data/notes and updates using Accuserve, Symbility, XactAnalysis, Job Nimbus or Dash and MICA Software Knowledge is a huge plus.
- Familiar with TPA and Program work required.
- Oversee project budgets and track job progress and be familiar with job costing.
- Must be able to pass a drug panel and background check, have a valid driver's license and a satisfactory driving record.
Compensation: $20.00 - $25.00 per hour
Flooding. Fires. Mold. Biohazard Clean-up. Homeowners and property managers throughout the Phoenix metro area rely on Next Gen each year to provide emergency services to their home or business. We're there when you need us morning , noon or night
With Next Gen specialists are just a phone call away from rapid response 24/7/365, we provide the fastest, highest quality service that's unmatched in the industry.
The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and great customer service.
Next Gen is looking for qualified candidates for the following position. Next Gen team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.
Position Overview
Specialist in Water Damage - Advanced is an expert in the drying and repair of residential buildings, large commercial, industrial and institutional buildings and their contents. We are local ONLY, no need to worry about traveling out of state.
Specialized drying, practical knowledge of the electrical demand of the drying equipment and the determination of temporary energy needs. We are proficient in the use of scopes f work and floor plans and are familiar with the integration of heating, cooling and ventilation (HVAC) systems to enhance the drying systems. During Monsoon situations, advanced specialists can lead multiple teams and take on significant production responsibility. With this position you will learn the science of drying from a MSR (Master Water Restorer) and MWR (Master Water Restorer) on staff.
