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ABOUT US
Tavistock Restaurant Collection is a privately held company operating iconic and unique dining concepts across the United States. Since its founding, TRC has been recognized for its creativity and dedication to excellence in food, drink, service, and atmosphere with each and every dining experience. TRC strives to consistently create innovative hospitality experiences that enrich the lives of its guests, its teams, and the communities they serve. TRC's reputation is built on modern ambiance, superior service, culinary artistry, and drinks of the highest caliber.
Our portfolio includes: - Abe & Louie's (Boca Raton & Boston) - Atlantic Fish Company (Boston) - Atlas (Atlanta) - Boxi Park (Lake Nona, Orlando) - Canonita (Las Vegas) - Canvas Restaurant & Market (Lake Nona, Orlando) - Chroma Modern Bar + Kitchen (Lake Nona, Orlando) - Coach Grill (Wayland, MA) - Joe's on Newbury (Boston) - Joe's Waterfront (Boston) -Nami (Lake Nona, Orlando) - Park Pizza & Brewing Co. (Lake Nona, Orlando) - The Garden Room (Atlanta) - Timpano Hyde Park (Tampa) - Timpano Las Olas (Fort Lauderdale)
People Focused | Operations Driven Sales Obsessed
POSITION SUMMARY
The Regional Event Sales Manager is a results-driven individual with a passion for Fine Dining and a proven track record in sales for upscale dining concepts. He/she will develop and implement effective sales strategies to drive revenue growth and achieve sales targets for multiple locations. He/she will emotionally connect with our guests and be a key driver in shaping unforgettable culinary experiences for our discerning clientele.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Support TRC Fine Dining concepts to increase a la carte and group dining sales
- Provide exceptional guest service to ensure guest satisfaction and loyalty
- Conduct market research to identify trends, competitor activities, and guest preferences to guide sales strategies
- Build and maintain strong relationships with key clients, including high-net-worth individuals, corporate accounts, and event planners
- Adopt a flexible schedule to accommodate guests and be present at event functions when necessary
- Identify and pursue new business opportunities through proactive lead generation, prospecting, outreach and relationship building
- Collaborate with culinary and operations partners to customize offerings based on client preferences and requirements.
- Negotiate terms and agreements, ensuring mutually beneficial outcomes for both the client and the company
- Work closely with the on-site events and culinary teams to create bespoke dining experiences for clients, ensuring seamless execution of events.
- Participate in weekly operations meetings with General Manager to distribute accurate and complete BEO's, communicate event updates and address restaurants needs
- Assist with marketing programs as necessary
- Handle guest complaints by listening to their concerns, contacting the GM with any problems and solving complaints to ensure guest satisfaction
- Adhere to our alcohol awareness procedures
- Communicate allergy sensitivity from guests to managers and chefs
- Communicate event sales information to subordinates, co-workers, management and guests
- Adhere to, and enforce all sales policies, practices and procedures
- Perform additional duties as required
Requirements
POSITION QUALIFICATIONS
Competency Statement(s)
- Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
- Attention to Detail - Diligently attends to details and pursues quality in accomplishing tasks
- Business Alignment - Aligns the direction, products, services and performance of a business line with the rest of the organization
- Coaching & Mentoring - Enables team members to grow and succeed through feedback and instruction
- Communication - Listens to others and communicates in an effective manner
- Problem Solving - Resolves difficult or complicated challenges
- Relationship Building - Builds constructive working relationships with stake holders
- Guest Understanding - Understands and anticipates need of high net worth individuals and discerning, well traveled guests
SKILLS & ABILITIES
Education: High School diploma or equivalency required; college degree preferred
Experience:
Two to five years of previous Fine Dining event sales experience
Multi unit sales experience preferred
Computer Skills: Microsoft Office Suite, TripleSeat, Open Table preferred
Other Requirements: able to communicate (speak, read, and write) in English; must be 21 years of age or older; excellent written and verbal communication skills; valid driver's license
