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SalaryWhat You’ll Do:
As a Regional Property Manager, you’ll have the important responsibility of overseeing all aspects of a portfolio of assigned multifamily properties in conventional housing markets. You’ll work closely with senior management, property owners, investors, asset managers and other internal departments to ensure that each property performs at a high level and that the associates at each site have the tools and resources to be successful and the best work experience possible.
Job Responsibilities:
- Effectively lead geographically dispersed teams of property management professionals to operate a portfolio of assigned properties.
- Partner with internal departments, developers, investors, and owners to develop and execute lease up plans.
- Oversee and participate in leasing productions for assigned properties including leasing administration, marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
- Complete regular site visits to each property to engage with the site teams, complete quarterly audits, recommend maintenance and capital improvements, tour the market, and develop relationships with the universities and communities we serve.
- Successfully recruit, train, and develop high-performing associates in all site level roles to maximize the performance of our sites and develop the future leaders of our company.
- Provide performance coaching to under-performing site associates, initiate disciplinary action, and complete approved terminations as necessary.
- Work directly with Property Managers to prepare aggressively achievable site budgets that meet or exceed the goals of the owner/investor.
- Manage the financial performance of each property to ensure compliance with the approved budget, produce accurate financial reports, and provide advance notification of anticipated out of budget expenses.
- Review and approve property invoices, resident refunds, leasing commissions, and monitor the use of credit cards issued to on-site associates.
- Develop, implement, and continually evaluate a unique marketing plan for each property with the assistance of the marketing department and on-site team.
- Continuously evaluate and communicate suggestions for improving site and/or corporate operations and participate in the discussion and decision-making process of enacting positive change.
- Coordinate all construction and rehabilitation projects including planning, vendor engagement and bidding, progress inspections, timeline (scheduling) and approval of completed projects.
- Ensure sites are prepared for hazardous weather situations in order to minimize damage to the property.
- Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.
- Follow established company policies and complete all work in an ethical, fair, and consistent manner.
- Other duties as directed and assigned.
Who You Are:
- A people leader. Let’s be real – managing people is hard. Ideally, you’ve coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships across lines of difference, inspire and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
- Customer service driven. You approach employees, investors, residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
- A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.
- A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
- Financially focused. You use a data-driven approach to make decisions that positively impact each property’s financials. You find creative ways to move the needle and are focused on driving results that ultimately influence the bottom line.
Required Qualifications:
- Bachelor’s degree or equivalent job-related experience required. Degree in Real Estate, Property Management, or Business preferred.
- At least 3-5 years’ experience managing luxury Class A and B properties, and lease-up communities in the conventional housing industries required.
- At least 1 year of experience managing multiple properties and/or asset types in multiple markets required.
- At least 3 to 5 years of related supervisory experience.
- Experience with Entrata, Onesite, Yieldstar or other property management software strongly preferred.
- Valid driver’s license and reliable transportation.
- CAM or NALP certification a plus.
