Regional Manager 2 (Property Operations)

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 18,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties.
Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property's revenue, cost control measures, maintenance, financial reporting, and resident relations.
Responsibilities include, but are not limited to:

• Closely monitors the operational performance of complex building systems; including, but not limited to Microgrids, Cogen, BMS, Shared Cooling Towers and Geothermal systems and SSDS monitoring and operation
• Independently and effectively oversees/tracks large-scale CAPEX projects in collaboration with Builders Group and AM
• Oversees site-level functions and efforts for compliance-related projects (i.e. LIHTC syndications, RAD conversions, etc.)
• Directly oversees financial operations; including, but not limited to shared cost allocations b/w retail/office/residential operations, CAM charges, multi-entity expense allocations, etc.
• Organizes and collaborates with multiple ownership groups/stakeholders and provides recommendations on best courses of action on complex decision-making matters
• Coordinates directly with high-level agency contacts on complex matters (i.e. BBRI, RCS preparation, OCAF requests, etc.)
• Supervises and implements plans and strategies to promote optimum achievement of operations across the assets in their region.
• Responsible for providing excellent customer service, which includes maintaining open lines of communication with staff and residents.
• Provides leadership, guidance and support to staff and property managers while creating a cohesive working environment.
• Plays a critical role in the operational oversight and execution of efforts surrounding new acquisition transition efforts, as well as building openings
• Reviews financial reporting populated by GMs/PMs
• Plays an active role in operational/CAPEX budget prep
• Acts as a "high-level approver" for expenditures, purchasing and invoice processing. Closely monitors/enforces company policy surrounding same.
• Overall responsibility for portfolio rent collections
• Responsible for implementing cost cutting measures
• Performs annual reviews on all subordinate employees and determines compensation levels.
• Closely monitors performance of their direct reports and coordinates with HR on progressive disciplinary measures
• Attends resident meetings
• Works closely with security team on security-related initiatives
• Maintains full accountability and plays a direct leadership role in supervising agency-specific regularly inspections (i.e. REAC, MOR, API, etc.).
• Maintains high-level oversight of retail/commercial operations pursuant to the lease agreements
• Closely monitors and enforces corporate initiatives/SOPs across their portfolio
• Trains and develops PM/GM, as well as their teams - setting the tone and vision to stabilize an asset and/or improve overall performance of the asset

Minimum Education Requirements:

• Bachelor's degree required
• Preferred Certifications: RAM, ARM, AHM, LIHTC and CPM

Minimum Years of Experience Required:

• 7+ years of experience in Property Management Operational role(s) at similar scale/scope properties with a college degree -or-
• 8+ years of experience in direct GM/RM role at similar scale/scope properties without a college degree

Additional Knowledge, Skills, and Abilities:

• Must be proficient in Microsoft Office applications
• Proficiency in Yardi required
• Strong background/experience in managing complex, multi-use assets with complex ownership structures and challenging underwriting targets
• Must possess Affordable Housing and/or Market Rate experience - specific to the asset they are managing
• High-level knowledge and experience working with complex building systems (SSDS, microgrids, Cogen, Geothermal, BMS, etc.)
• Exemplary understanding of Regulatory Compliance (Rent-Stabilization/Fair Housing/Section 8, etc.)
• Superior financial acumen surrounding Building Finance and PM-specific Financial Reporting Strong experience and background managing assets with shared expense allocations, CAM charge-backs, and multi-entity expense management
• Demonstrated track record in stabilizing distressed properties and/or improving NOI
• Must display superior leadership and multi-tasking abilities
• Strong ability to work with people and manage extremely challenging and complex administrative projects
• Able to lead large teams in challenging, stressful environments
• Must have project management experience
• Real Estate license, preferred

Competencies/Essential Job Functions:
This position consists mainly of sedentary work. The position may require exertion of up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The role involves sitting most of the time.
The incumbent is required to have close visual acuity to perform activities such as: viewing a computer; extensive reading and visual inspection involving small defects.

• This role frequently requires incumbent to talk and hear, expressing or exchanging ideas by means of spoken work and the ability to receive detailed information through oral communication, and to make distinctions in sound.

• This role frequently requires incumbent to engage in repetitive movements with the wrist, hands, and fingers by typing, reach, picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling,

• This role occasionally requires incumbent to climb, balance, stoop, stand for long periods of time, walking and/or moving about on foot to accomplish tasks particularly for long distances; moving from one work site to another or occasionally in narrow aisles, hallways, or passageways; feel and touch objects with fingers, palm, and hands, feel and touch objects with fingers, palm, and hands, lift up to 10 pounds.

Work Environment:
The incumbent may occasionally be subject to environmental conditions (protection from weather conditions, but not necessarily from temperature changes.
The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise or vibration.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this position at any time with or without notice.
C+C offers competitive compensation and benefits and tremendous potential with a growing residential real estate developer/builder organization.
C+C is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Other details

• Pay Type Salary
• Min Hiring Rate $164,065.00
• Max Hiring Rate $184,965.00
• Travel Required Yes
• Required Education High School
• Job Start Date Thursday, February 8, 2024

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