Refund Specialist - Full Time - Remote

PRACTICE OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics while elevating the role of radiology and radiologists in healthcare. Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients while delivering enhanced value to the hospitals, clinics, imaging centers, and referring physicians we serve.

POSITION SUMMARY

Radiology Partners is seeking a Refund Specialist who will focus on reviewing and printing patient and insurance refunds. The Refund Clerk will analyze refunds, which will include an overview of refund check printing and check registers being submitted to accounting.

POSITION DUTIES AND RESPONSIBILITIES

• Review and print accounts that are in a credit balance for multiple practices
• Export refund check registers and submit them to Accounting
• Review refund postings
• Handle incoming returned checks for proper processing
• Scan refund checks into a document system
• Complete quarterly escheatment report
• Research and resolve accounts that are in a credit balance
• Research and resolve all refund requests
• Post refunds
• Works with payor contract requirements for compliance purposes
• Issues refund request denial letters based on contract and timely guidelines
• Complete quarterly vendor credit balance report

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• High school or GED is highly preferred
• 3+ years of relevant experience is highly preferred
• In-depth knowledge of Medicare, Medicaid, commercial payer reimbursement policies and procedures
• Excellent communication and problem-solving skills
• Ability to work in a collaborative, team environment
• Ability to be well-organized and detail-oriented in a fast-paced environment
• Ability to think critically and identify the global impact across the revenue cycle with a solution-oriented approach

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

The hourly range for this position is $18.00 - $19.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: No less than 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Remote

Experience:

• insurance refund: 1 year (Preferred)

Work Location: Remote