Job Description
Title: Refund Specialist
Location: Bedford, MA (100% onsite)
Duration: Temp-Perm
Pay Rate: $19/hr
- Junior/Entry level position - requires some experience with cash handling, accounting, finance, etc. Example: bank teller, someone who balanced cash drawers in retail, etc.
Selling Points:
- They promote HEAVILY from within - most managers, directors and senior directors started in entry/mid-level positions.
- Full benefits available 60 days after conversion
- Access to their fitness center - all new equipment: weights, machines, cardio. Stretching area. Very clean. Hours 4:30am - 9pm M-F and 7-7- on weekends (no guests, employees only).
- Free parking onsite.
This Role:
As a Refund Specialist, you will work independently to provide cutting-edge solutions that will directly improve business operations. You’ll contribute to our fast-paced, collaborative environment and will bring your expertise to research, resolve, and respond to all banking and client payment issues. The ideal candidate will have strong technical skills, excellent interpersonal communication, and a desire to learn.
Key Responsibilities:
- Print all refund paperwork daily
- Review all daily print logs and refunds for accuracy
- Approved refunds in the reporting portal
- Review/Match all refund checks received
- Mail all refund checks
- Research/resolve uncashed checks
Qualifications:
Required:
- 10 key pad oriented
- Ability to work independently in a fast-paced environment
- Proficiency with MS 365 including Teams, Word, Excel, and Outlook
- Excellent written and verbal communication skills
Preferred:
- One to two years related experience