Job Description
- Undergoes in-depth training on MG program guidelines and procedures.
- Conducts intake interviews to determine MG eligibility and assess clients’ skills, education and career goals.
- Enrolls eligible clients in MG, conducts MG intake and orientation, develops self-sufficiency plans, pre-employment and post-employment budgets.
- Provides employment preparation services, including but not limited to: holding discussions regarding requirements for the job(s) the participant will be seeking based on their experience, educational background and work history; creating resumes; developing interviewing skills; providing job coaching and counseling to enhance participants’ employability.
- Provides job search assistance to each MG participant; reaches out to employers in search of jobs that match the participants’ skill sets and backgrounds and comply with program requirements; teaches participants to conduct job searches online and through networking; provides job application assistance.
- Facilitates job interviews for MG clients and follows up with clients and employers to receive feedback and confirm interview outcomes; works with clients to address weaknesses identified through the follow-up process.
- Provides post-placement employment support and on-the-job coaching to ensure clients’ continued employment.
- Conducts frequent initial outreach to potential employer partners, from small businesses to corporations; continuously cultivates relationships with existing employer partners to facilitate job placement of Commonpoint’s job-seeking clients.
- Verifies and documents clients’ employment; gathers proof of participants’ self-sufficiency as required.
- Documents all provided MG services via case noting and uploading supporting documentation required by MG in the Immigration and Refugee Information System (IRIS) database; maintains individual client files as required by MG.
- Generates statistical and other MG reports as required.
- Performs other duties as assigned.
- Bachelor’s degree or equivalent combination of education and relevant experience.
- Background in social services/humanitarian work; experience in economic inclusion/workforce development services strongly preferred.
- Fluency in one or more of the following languages is required: Spanish, Dari, Pashto, Haitian Creole, Ukrainian, Russian.
- Existing relationships or ability to quickly build relationships with employers who have hired refugees, SIVs, asylees, humanitarian parolees and other humanitarian migrants strongly preferred.
- Proven track record of successful job placements and client job retention strongly preferred.
- Excellent resume writing skills.
- Excellent oral, written and interpersonal communication skills.
- Strong organizational and problem-solving skills.
- Ability to prioritize and multi-task several urgent projects in a fast-paced environment.
- Lived experience as an immigrant, refugee, asylee, parolee or special immigrant visa holder (SIV) highly valued.
- Excellent computer skills, including experience with Salesforce, Microsoft Office and Google applications (Gmail, Calendar, Contacts, Docs, Sheets, etc.).
To Apply: Please send a resume and cover letter to Renee Catanzaro at rcatanzaro@commonpointqueens.org.