Retention Coordinator

Organization Description

Nontraditional Employment for Women (NEW) prepares, trains, and places women in careers in the skilled construction, utility, and maintenance trades, helping women achieve economic independence and a secure future for themselves and their families. At the same time, NEW provides a pipeline of qualified workers to the industries that build, move, power, green, and maintain New York.

Founded in 1978, NEW is a sector-based workforce development program that focuses on placing women in skilled, unionized jobs in the trades with starting wages averaging $19 per hour, benefits, and a path to higher-wage employment. NEW serves women in underserved communities as well as individuals with underrepresented backgrounds including low-income girls, women, transgender, and non-binary individuals in New York City. NEW is the longest-running program of its kind in the nation and has helped thousands of New York City women secure skilled, unionized jobs in the construction, transportation, and utilities industries.

Position Overview

Nontraditional Employment for Women is seeking a Retention Coordinator to provide follow up and support services to employed graduates as they navigate their trade careers. The Retention Coordinator will work to foster a tradeswoman community that supports graduates as they enter the workforce and informs their professional development and advancement over the course of their careers in the trades.

This position will report to the Assistant Vice President of Programs.

Responsibilities

• Maintain regular contact with employed graduates and employers to obtain proof of employment.

• Establish and foster channels of communication with employed graduates and employers to navigate workplace issues, ensure positive relationships, and acquire feedback on NEW programs.

• Monitor and report on retention trends and metrics.

• Provide individualized career coaching for graduates.

• Coordinate speakers for internal and external events, programs, and workshops.

• Design and implement graduate-centric programs that impart strategies for women’s success in a nontraditional workplace—i.e. workshops, explanatory materials, etc);

• Design and implement retention initiatives including an annual employer survey, a mentoring program, a women’s committee development, and an alumni network;

• Organize special events such as meet-ups, networking events, and community gatherings.

• Represent NEW with external stakeholders and groups that help to support tradeswomen;

• Related duties as assigned.

Skills and Requirements

The ideal candidate will be a self-motivated, innovative thinker with coaching and/or direct service experience. S/he will possess the ability to take initiative, work independently, prioritize responsibilities and think creatively. The following qualifications and experience are required:

• Required Qualifications:

• Bachelor’s degree or 3 years of work experience in a related field, such as workforce development, construction management, organized labor, or social services.

• One (1) or more additional years of experience in career coaching, program management or project management in workforce development, construction management, organized labor, or social services.

• Excellent relationship management and communication skills that support on-going graduate engagement and collective community-building.

• Excellent interpersonal skills and the ability to engage individuals to develop strength-based solutions to workplace issues and personal career development.

• Experience with data entry and analysis.

• Proficiency in Microsoft Office Suite and Virtual meeting platforms such as Zoom

• Preferred Qualifications:

• Experience with grant and contract management.

• Experience in case management, particularly with women of color

• Knowledge of Salesforce

• Experience working with, or knowledge of, unions

Salary commensurate with background and experience. Full benefits package. NEW is an Equal Opportunity Employer.

To Apply

Please send a cover letter and resume with the subject line:

“Retention Coordinator.” All submitted documents should be labeled with the applicant’s name and desired position (e.g. “Jane Doe Resume Retention Coordinator”).

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Work Location: In person