Receptionist/Clerk

Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Receptionist/Clerk. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and administrative support. This position requires strong organizational skills, the ability to manage calendars, and proficiency in computerized systems.

Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.

- Discern each customer’s needs and either resolve, transfer to appropriate staff, or take messages as required.

- Clear off voicemail and email inboxes consistently throughout the day.

- Answer customers’ basic questions regarding our services and procedures.

- Answering accounting related calls and resolving them.

- Processing customer payments.

- Calling collections.

- Basic data entry which includes setting up new accounts, perform basic scheduling and take and apply payments.

- Posting and sending invoices.

- Communicating across other departments. This includes developing and distributing internal communications.

- Provide support and assistance to other departments. This includes making copies, compiling reports, filing, helping with meeting set ups, sending out mail, sending faxes, sending memos, arranging to pick up/drop off keys, helping with projects, etc.

- Record incoming and outgoing correspondence.

- Receive incoming shipments and deliveries, notifying recipients accordingly.

- Keeping work area and lobby tidy and presentable.

Skills:
- Strong customer service skills with the ability to communicate effectively with clients, visitors, and staff members.

- Proficiency in computerized systems including QuickBooks or other management programs.

- Knowledge of Microsoft applications (such as Word & Excel).

- Excellent organizational skills with the ability to prioritize tasks and manage multiple calendars.

- Attention to detail for accurate data entry and proofreading.

- Ability to work independently as well as part of a team.

- Open to feedback and able to use it as an opportunity to learn and improve.

- Be an effective and positive team member, flexible in adjusting to changing work priorities.

Qualifications:

- Education: Highschool diploma or equivalent and higher. Prefer minimum general associate’s degree with a focus in accounting, but not required.

- Experience: minimum 3 years’ experience in customer service. Prefer also minimum 2 years accounting experience, but not required.

We are a small business with a friendly working environment. We offer competitive pay based on experience and qualifications. This is a part-time position. There is opportunity for full-time hours.

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 30 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Morning shift

Ability to Relocate:

• Casa Grande, AZ 85122: Relocate before starting work (Required)

Work Location: In person