Monitor Administrator

Apply only if you are US permanent resident/citizen and reside within Tri-state area (New York / New Jersey / Connecticut).

You will work as a consultant contractor (1099) for this role to work for a government agency, however your contract will be directly with errorHandle. We are in the process of submitting a proposal for a government contract and need to submit the selected candidate details as part of the requirements for different positions and this position is one of the fulfilments.

By submitting this form you are giving the consent to errorHandle to share your information with the government agency as part of proposal submission also we might ask you to provide more information or complete other forms as required by the government agency.

We will notify you once the contract is awarded then you should be available to start the job right away. Estimated starting the contract is May-June and we will notify the selected candidates once confirmed by the government agency.

Application requirement:

All candidates:

• Submit a resume including related work experience, education and any certifications.
• Submit your hourly rate expectation.
• Submit availability to start including planned/expected any time off for the rest of the year plus if you are planning to work in other jobs/projects while you are on this project.
• Consent to provide any related information or complete forms as required.

Selected candidates (estimated to be contacted in April-May):

• Provide any information that has been changed since submitting your application.
• Present in an online/in-person interview with errorHandle as well as the government agency.

This role will provide 24 by 7 support for all monitoring of IT related systems,

including holidays and weekends for Operations Support Staff members.

Responsibilities:

Monitor all components of the IT infrastructure; networks, servers, hardware,

applications and associated jobs in a 24 hour, 7-day environment.

Real time alert analysis, prioritization, troubleshooting, notification, escalation

management, incident handling and problem resolution of events threatening any

aspect of the IT infrastructure.

Pro-active maintenance and governance over the health of IT systems and

infrastructure to ensure that all application and systems availability targets are met.

Assume complete event ownership through to resolution and reporting.

Provide first and second level help desk support for all IT related technical problems

and services.

Guideless senior technicians and staff in the performance of their tasks.

Plan, design and engineer solutions and projects to be implemented within the

section.

Installation of Monitoring agent.

Monitor capacity level.

Create Reports.

Interact with Storage, Server, Database, VM teams

Review all system events log.

Check for configuration errors, including verification of system software.

Check usage levels.

Check for runaway processes.

Configure Oracle Database Alerts.

Configure SQL Database Alerts.

Qualifications:

Bachelor's degree

Proficiency in Monitoring Systems

Job Type: Contract

Pay: $36.00 - $95.00 per hour

Application Question(s):

• Are you US permanent resident/citizen and reside within Tri-state area (New York / New Jersey / Connecticut)?
• How many years related experience do you have?
• Describe your recent experience with similar projects?
• How will you suggest improvements if you disagree with an existing process?
• How would you measure or assess a potential problem?
• What's your hourly rate expectation?
• What is you availability to start?
• Do you give us the consent to share your information with the government agency who you will work with as part of proposal submission?
• Can you tell us about any skills or experience you have that might be helpful in this job?
• What motivates you to do a great job at work, other than the paycheck?
• Tell us about a time when you found it difficult to work with someone. How did you handle the situation?

Work Location: In person