Receptionist/Accounting Assistant

North Central Utility (NCU) is one of the largest semi-trailer dealers in the nation, helping support the transportation industry and the critical movement of goods. Our skilled technicians use the latest technology and industry best practices to provide the highest quality trailer repair at 9 trailer repair shops located throughout MN, ND, & WI. North Central Utility’s service team has built a reputation as the Midwest’s leader in semi-trailer wreck repair for all makes and models with proprietary processes that offer greater efficiency and quality of the repair.

Job Summary:

Receptionist/accounting assistant at North Central Utility Inc. provides reception, clerical, and basic accounting support. Reporting directly to the Controller at the Madison/Deforest location. The Parts and Service Managers provide daily direction at the Store. We are currently looking for a part-time person who can work three days per week to start. This will likely expand to a full-time position over the next several months.

Supervisory Responsibilities:Duties/Responsibilities:

Receptionist Operations:

• Responsible for managing 6 inbound phone lines along with the related paging and voice mail system.
• Update voicemail system as needed
• Responsible for ordering office supplies and maintaining office equipment as necessary
• Miscellaneous filing
• Operate and maintain office equipment, including personal computer and copy machine

Lease Management

• Manages all Wisconsin ACH rental and lease contracts
• Sets up new customers in general ledger system
• Bi-weekly and Monthly rental invoicing
• Receives in payments via telephone and online portal for our lease and rental customers
• Sends monthly statements for ACH, lease and rental customers
• Provides excellent customer service while interacting with lease and rental customers

Accounts Receivable:

• Assists Accounts Receivable Specialist in Completing daily deposits
• Work with the parts and service managers to resolve any customer billing questions.
• Assist customers with questions on invoice and invoice requests

Required Skills/Abilities:

• Two (2) years of experience as a receptionist in customer service environment required
• One (1) year of experience in bookkeeping or accounting assistant role
• Able to multi-task as the customer-facing point of contact while performing administrative duties. This is a highly visible position with the need to multitask at appropriate times
• Must have excellent people skills
• Ability to work closely with other Accounting team members in multiple locations
• Basic to intermediate computer skills are required (e.g., Microsoft Office: Word, Excel, and Outlook). Basic accounting/10-key adding machine skills are strongly preferred
• Attention to detail, professional attitude, and ability to maintain confidentiality

Education and Experience:

• Two (2) years of experience in reception and customer service environment
• Basic bookkeeping knowledge

Work Hours: Monday - Wednesday 8:00a – 4:30p

Pay Range: Based on experience