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SalaryFLSA Status: Non-Exempt
Reports To: Area Manager
JOB SUMMARY: The Receptionist is responsible for providing advanced day-to-day support and administrative assistance to the Wright Outdoor Solutions operations team.
ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:
- Act as first point of contact for new and existing clients; respond or re-direct appropriately to ensure client satisfaction
- Answer the telephone, respond to general inquiries, and screen and transfer calls to appropriate person or department
- Communicate product and service information, including delivery schedules
- Maintain inventory for office supplies and order as needed
- Receive incoming mail, sort, stamp and distribute daily
- Perform general tasks assigned to assist with upkeep and cleanliness of office
- Work flexible hours to accommodate the seasonality of the industry
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Comply with applicable federal, state, and local laws, rules, and regulations
- Ensure that all work is performed in accordance with industry and company standards
- Uphold the values of Wright Outdoor Solutions which includes; safety, integrity, excellence, stewardship and family
- Perform other duties as related or assigned in all service areas of Wright Outdoor Solutions
JOB REQUIREMENTS:
- Associate or bachelor's degree preferred; high school diploma or GED required
- 1 year of experience in high volume customer service
- Demonstrate consistent attendance and work a weekly schedule (Monday through Friday, 8:00AM to 4:30PM)
- Ability to handle sensitive personnel matters in a confidential fashion
- Proficiency in Microsoft Office products; willingness and ability to learn proprietary software and other programs as necessary
- Overtime may be required during busy seasons
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Ability to identify issues, problem-solve and utilize critical thinking skills while working independently with minimal supervision
- Excellent verbal and written communication skills; demonstrated interpersonal skills
- Ability to work under pressure and adapt to changing priorities
- Strong organization, problem solving and customer service skills; detail-oriented
- Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors
ADDITIONAL INFORMATION: Wright Outdoor Solutions offer the following:
- Industry leading compensation
- 401K savings w/ 4% company match
- Profit sharing through Employee Stock Ownership Plan (ESOP) after 1 year of employment
- Competitive paid time off and paid holidays
- Medical insurance, dental insurance, and vision insurance
- Career advancement opportunities
- Support for continued education and professional certificates
- Unique and inviting work environment
Wright Outdoor Solutions employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
https://wrightoutdoorsolutions.com/privacy-policy
