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Form of workLocated in the heart of Manhattan, the luxurious Conrad New York Midtown offers discerning travelers a uniquely spacious and innately residential retreat. The 562 luxury accommodations include spacious suites and striking views. The hotel features a curated art program, a 1,500 square foot fitness center and 6,000 square feet of flexible function space and Dabble, located off the lobby. Set on a quiet side street just steps away from Central Park, the hotel is surrounded by the best of New York City including Rockefeller Center, MoMA and the Theater District. The hotel was ranked by Conde Nast Traveler as one of the top hotels in NYC.
In this role, you will report directly to the Director of Sales and Marketing and work closely with the revenue team to ensure that the leisure and transient sales strategy is in line with the property's business needs.
The ideal candidate will be based in market and have a solid network of consortia accounts with 5 years' experience in Leisure Sales. Luxury experience in a 4- or 5-star hotel required.
What will I be doing?
The Director of Luxury and Leisure Sales is responsible for generating new luxury Consortia, Entertainment and Tour/Wholesale accounts in order to maximize transient revenue, profits and market share.
Develop and solicit new Consortia accounts with a focus on American Express Fine Hotels & Resorts, Virtuoso, Travel Leaders Select and Signature
Monitor implementation of packages and offers with operational departments and deploy to luxury partnerships (FH&R, Virtuoso, Signature)
Develop relationships with International and Diplomatic clientele
Develop FIT, Wholesale, Entertainment, Local and Corporate negotiated accounts
Support and promote leisure packages, offers and promotions in conjunction with the Revenue Management and Marketing Teams
Set and negotiate rates for special corporate/preferred and local volume negotiated accounts, with direction from Revenue Management and DOSM
Conduct research on key account room night/revenue performance at competitive-set
Prepare account performance reports on a weekly, quarterly and annual basis
Grow relationships with current accounts
Host and direct on-property Travel Partner FAM Trips, Site Inspections and Educational Tours
Plan and execute sales calls, presentations and client entertainment with retail travel agents, luxury travel managers, and other intermediaries
Consistently present a polished, professional image of the Resort
Effectively cross-sell Resort outlets and revenue centers (i.e., spa, dining, golf and activities)
International and Domestic Travel required based on the marketing plan focusing on retail travel agencies, consortia and wholesale accounts
Will be self-motivated, team-oriented, ambitious and driven for sales success
Execute additional projects and duties as assigned by the Home Office and property
Interview, train and supervise staff
Want to learn more? https://www.hilton.com/en/hotels/nyccnci-conrad-new-york-midtown/
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and Leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage - for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $100K-$125K plus bonus and is based on applicable and specialized experience and location
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