Responsibilities
- Answer incoming calls and transfer to appropriate contact.
- Listen to resident complaints, log, and send to appropriate contacts.
- Greet guest and guide them to appropriate colleagues.
- Maintain office supplies in stock and organized.
- Provide administrative support.
- Perform special projects as assigned.
- Assist in recertification appointment scheduling and signature collection.
Requirements
- Currently enrolled in High School Program.
- Less than 1 year of related work experience.
- Excellent organizational and administrative skills.
- Experience with computer systems, particularly Microsoft Office Suites.
- Ability to plan, organize, and prioritize work.
- Outstanding customer skills.
- Ability to work with a diverse group of people and personalities.
- Comprehend and communicate complex verbal information in English to stakeholders.
Preferred Qualifications
- High School diploma or GED. Bilingual in Spanish and English.
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
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